Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
376 reviews
5 stars
360
4 stars1
3 stars3
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Alexander, Jacob, and Joey for their helpfulness and professionalism.
Knowledgeable Staff
Customers appreciated the staff's expertise, particularly in explaining products and services, which contributed to a positive experience.
Repair Services
The business received positive feedback for efficiently handling repairs and adjustments, often free of charge, which delighted many customers.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to communication issues and unprofessional behavior from management.
Welcoming Atmosphere
Most reviews noted a friendly and welcoming environment, although a few customers felt awkward or uncomfortable during their visits.
- APAV PumphreyNov 12, 20255.0Let me tell you the 5 stars is for excellent support, helpfulness, and proactive communication. I had a referral that was sent to the wrong office and right away Azize and her manager problem solved to make sure I wouldn’t be charged for a missed appointment for an insurance error. After this issue was fixed I received email from the doctor who was out of office but still emailed within same day that he will handle this urgently. 5 stars for the care this team offers is not enough stars
- CAColin AndriuzzoNov 4, 20255.0Alexander made the process simple and easy. He’s the best.
- WHWendy HernandezNov 4, 20255.0My glasses needed some maintenance and I was very well taken care of by Annahit despite not being a customer.
- DCDaniel Del CarmenNov 3, 20251.0As a Pasadena resident and as someone who rarely does reviews, this location is Probably the worst customer service I’ve ever come across from any glasses store I’ve been to. AVOID AT ALL COST
- JEJulia EltermanOct 10, 20255.0Thank you Alexander! Great customer service and just wonderful experience overall. Thank you! I will be back
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Pasadena offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, a variety of designer eyewear brands, and prescription wearable technology such as Ray-Ban Meta and Oakley Meta.
What are the operating hours of LensCrafters at 300 E Colorado Blvd, Pasadena?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an appointment online with LensCrafters in Pasadena?
Yes, you can schedule your eye exam online through their appointment link at https://examappointments.com/eeca/SearchExam?Office.number=C979.
What payment options are available at LensCrafters?
LensCrafters accepts Android Pay, Apple Pay, debit cards, and credit cards for payment.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters in Pasadena has a wheelchair accessible entrance for customers with mobility needs.
What nearby places can I visit before or after my appointment at LensCrafters?
Near LensCrafters, you can visit Regal Paseo, a shopping center with a cinema, or Arclight Pasadena, a theater offering arts and entertainment. Both are great options for dining or entertainment before or after your visit.
Are there any salons near LensCrafters in Pasadena for a beauty or hair treatment?
Yes, nearby salons include Salon Marigold, The Perfect Gentleman Men’s Salon, and Happy Nails & Spa, where you can enjoy beauty, hair, and nail services close to LensCrafters.
What dining options are available near LensCrafters in Pasadena?
Nearby dining options include Chinese Gourmet Express for Asian cuisine and Cold Stone Creamery for ice cream treats, perfect for a meal or snack around your visit.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters provides in-store pickup services for eyewear purchases, allowing you to conveniently collect your order at their Pasadena location.