Palo Alto Oral & Maxillofacial Surgery

Reviews

• BB

  bw

  Jan 26, 2026
  5.0
  I've had 2 surgeries at PA O & M. When I say Dr. Hoghooghi knows his stuff, I mean it. I had seen 3 others who could not diagnose what I had and he knew immediately. Dr. Hoghooghi could not have been more helpful in my time of great need (and pain), making sure I got in for my surgeries right away. He is very matter of fact, which I aprreciated, yet also gives a smile here and there :) The front desk was very helpful too. I will always go to Dr. Hoghooghi if needed. I trust him 100%!
• CL

  Carrie Lukatch

  Dec 24, 2024
  1.0
  This particular business earned its stellar reputation based on the founder, Dr. Hoghoogi's amazing work and patient care. The primary surgeon now seems to be Dr. Karis Lee. The experience will not be as good as it previously was. Since the change, it seems that their concern for pain management after surgery has decreased. They provided a form that was out of date that did not inquire about whether standard pain medications were tolerated by the patient. They are not. They did not take responsibility to correct the situation. They prescribed 12 hours of pain management medication that contained Tylenol that could not be used. This left the patient with absolutely no pain medication after a very painful oral surgery. Their level of care was extremely low. They provided false information that the pharmacy would not allow them to send in different pain medication (this was 3 days after the incorrect prescription was sent it)--which absolutely does not seem to be the case based on calls we made. They said the patient needed to be seen in order to access any appropriate pain management but did not urgently offer an appointment--only one 3 days later. They said they would not provide any further pain medication. In the meantime, the patient was in agony. If you do decide to consult with them, I recommend that you have a very clear discussion about the post-surgical pain management plan. These surgeries are very, very painful and they seem to have almost no care for the comfort and well being of their patients. I would recommend that you go somewhere else. Update: I actually had to reduce my review to a 1-star after taking my youngest child to another practice for wisdom teeth removal surgery. The surgeon actually provided his cell phone number in case anything came up. We never needed to call it because it went well--but it reminded me how unconcerned the surgeon is at Palo Alto Maxiofacial. . . unreachable and so rude. Staff gate-keeps for no reason. We wouldn't be calling if we didn't have a real concern. She must be a terrible surgeon if her patients have this much pain after that she can't be bothered to take a call.
• FM

  Franci McFarland

  Jan 29, 2022
  5.0
  The doctor and staff were extremely accommodating to help me with a last-minute wisdom tooth problem on Friday afternoon before a holiday weekend. Dr. Hoghoogi was able to save my tooth and was calming throughout.
• DQ

  Di Qi

  Sep 10, 2019
  1.0
  Good doctor. Surgery went well and he was kind. I was overcharged in billing and response to inquiry was delayed for some time and not very nice. They did not file with medical insurance, I had to file that myself. I called the reception a few days after my surgery to ask about some symptoms I was experiencing, and they were extremely dismissive.
• MM

  Marc

  Apr 24, 2017
  5.0
  Got my wisdom teeth removed. Very professional and uncomplicated.