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Business Details
About
OpticianOptometry
Wilby Optical by Alexander Daas in Palo Alto’s Town & Country Village is Silicon Valley’s premier eyewear boutique, offering luxury eyeglasses and designer sunglasses with expert guidance from skilled opticians in Palo Alto. Eye exams are available on-site with our independent optometrist. With decades of eyewear experience, we feature curated collections from Celine, Lindberg, MYKITA, Tom Ford, and more. We accept FSA Flex Dollars, and our exclusive Luxury Eyewear Plan matches VSP, EyeMed, and other vision plans—delivering unmatched quality and turnaround time.
Location
Wilby Optical by Alexander Daas
855 El Camino Real Suite #103, Palo Alto, CA
94301, United States
Hours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.