Dr. Ramtin Rastakhiz offers Personalized, High-Quality Dentistry at Palo Alto Smiles. We are a locally-owned, family dental practice offering personalized dental care with integrity, honesty, and compassion in Palo Alto. Our friendly dental services in Palo Alto include cleanings, wellness care, cosmetic dentistry, and emergency dentistry. We specialize in Invisalign. We believe in knowing our patients and personalizing your dental care based on your individual needs and concerns. Our goal is to create longterm dentist-patient relationships based on the highest quality of care with transparency in services in a family-like environment. We are open Saturdays By Appointment.
I had a cleaning done at this dental office and couldn’t be happier with the experience. The hygienist was gentle, thorough, and explained everything clearly. The whole process was smooth and professional, and I left feeling super refreshed.
VS
Vivek Sharma
Mar 7, 2023
3.0
I first went to Dr. Rastakhiz around Sep'22 after confirming that they take Delta Dental insurance. I subsequently went there for deep cleaning in November when they charged me $304 for 2 quadrants. I continued to visit him for other treatments and was very confused about why I'm paying so much co-pay. I asked them repeatedly if they are in network for Delta and the lady at the front always said yes.
Then my wife went there in Jan'23 and the same exact treatment for the 2 quadrants cost her $786. See the attached image!! It's unbelievable! She called them a couple of times and every time they promised to call her back but they never did. Finally, my wife was able to get a hold of them today when they finally told her they are not part of Delta Dental.
I called Delta and they confirmed that Dr. Rastakhiz left the network in Oct'22. But they never told us and we've ended up paying *thousands* of dollars out of pocket!! I have lodged a grievance with Delta Dental. They told me that out-of-network dentists can charge whatever they like that's why it's important to always go to Delta website to confirm if the dentist is participating or not.
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Update on 3/17/23: Dr. Rastakhiz told me this was a billing mistake on their part and he'll reimburse any extra money they have charged beyond what Delta would have covered. I have since received a check from his office. I appreciate the swift resolution.
CH
Christopher Hossellman
Sep 20, 2021
5.0
Great dentist. Worked really well with my shy 6-year-old. Made her (and me) feel at ease!
Palo Alto Smiles is located at 2235 Alma St, Palo Alto, CA 94301, USA.
What types of dental services does Palo Alto Smiles offer?
Palo Alto Smiles offers personalized dental care including cleanings, wellness care, cosmetic dentistry, emergency dentistry, and specializes in Invisalign.
What are the operating hours of Palo Alto Smiles?
Palo Alto Smiles is open Monday to Friday from 7:30 AM to 3:30 PM and closed on Saturdays and Sundays, except Saturdays by appointment.
How can I contact Palo Alto Smiles to schedule an appointment?
You can contact Palo Alto Smiles by calling their main phone number at +1 650-327-1530.
Does Palo Alto Smiles have an online presence where I can learn more?
Yes, you can visit their website at https://paloaltosmiles.com/ or check their Facebook page at https://www.facebook.com/108140791151421.
Is Palo Alto Smiles a family-friendly dental practice?
Yes, Palo Alto Smiles is a locally-owned family dental practice that provides care with integrity, honesty, and compassion in a family-like environment.
What nearby train stations can help me reach Palo Alto Smiles?
You can use the California Avenue station or the Caltrain California Ave Caltrain and Caltrain #254 Southbound stations nearby to easily access Palo Alto Smiles.
Are there any nearby parks where I can relax before or after my dental appointment?
Yes, Jerry Bowden Park and California Park Apartments park are nearby and great spots for relaxation around your visit to Palo Alto Smiles.
What other healthcare providers are located near Palo Alto Smiles?
Nearby healthcare providers include Rastakhiz Family Dentistry, Sunrise Pediatric Dentistry, Johnson Karen M MD (psychiatrist), Michael Taymor (pediatrician), and the Whole Brain Health Initiative.
Are there local grocery stores near Palo Alto Smiles for quick shopping?
Yes, Mollie Stone's Markets and Honey Berry grocery stores are located nearby for your convenience before or after your dental visit.