Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
LensCrafters at Macy's
300 Stanford Shopping Center, Palo Alto, CA
94304, United States
Hours
Reviews
4.9
426 reviews
5 stars
415
4 stars3
3 stars1
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Bruce, for being friendly, helpful, and accommodating during their visits.
Repair Quality
Many reviews highlighted the excellent quality of repairs, with quick turnaround times and effective solutions for various eyewear issues.
Complimentary Services
Several customers appreciated the free services offered, such as adjustments and repairs, which contributed to a positive experience.
Professionalism
Staff members were noted for their professionalism and knowledge, making the process of selecting and fixing glasses enjoyable.
- BMBarbara MessingDec 20, 20255.0Bruce was so kind and did a wonderful job with my glasses
- DSDylan SalisburyDec 20, 20255.0Excellent repair service at this location! I had dropped my glasses and wasn't sure whether the lens was back in the frame correctly, and the technician re-centered and tightened it within a few minutes!
- OKOlivia KimDec 20, 20255.0Bruce is really kind! Highly recommended place!
- CWCarrie WaiDec 9, 20255.0Bruce was wonderful and helped repair a pair of my Prada sunglasses. He was patient and worked carefully to make sure my sunglasses fit perfectly! Thanks Bruce!!!
- SCSammi ChenDec 9, 20255.0Quick repair on my sunglasses, they were so friendly and helpful
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear including prescription wearable technology.
Which designer eyewear brands are available at LensCrafters at Macy's?
They carry designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many more.
Do you accept vision insurance plans at LensCrafters at Macy's?
Yes, they accept most major vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters at Macy's?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at Macy's?
Yes, you can schedule your eye exam through their online reservation link provided on their profile.
Does LensCrafters at Macy's offer in-store pickup for eyewear?
Yes, they offer in-store pickup services for their products.
What payment options are accepted at LensCrafters at Macy’s?
They accept payments via Apple Pay, Android Pay, credit cards, and debit cards.
Where is LensCrafters at Macy's located within the Stanford Shopping Center?
LensCrafters is located inside Macy's at 300 Stanford Shopping Center, Palo Alto, CA 94304.
Which nearby stores and attractions can I visit when shopping at LensCrafters at Macy's?
Nearby places include Finish Line at Macy's (shoe store), Timberland (clothing store), Johnny Was (jewelry store), and Bluemercury (beauty salon). After your visit, you might enjoy shopping or exploring these nearby stores.
Are there dining options close to LensCrafters at Macy's within Stanford Shopping Center?
Yes, nearby dining options include Playa Grill & Margarita Bar for a meal, Wetzel's Pretzels for a quick snack, and Gregorys Coffee or La Baguette for coffee and bakery treats.
What fitness or wellness facilities are near LensCrafters at Macy's?
Close to LensCrafters, you can visit Barry’s gym for workouts or Turbo 26 Studio for yoga classes, supporting an active lifestyle.