Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
LensCrafters at Macy's
300 Stanford Shopping Center, Palo Alto, CA
94304, United States
Hours
Reviews
4.9
417 reviews
5 stars
406
4 stars3
3 stars1
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Bruce, for their exceptional, friendly, and helpful service.
Free Repairs
Many reviews highlighted the complimentary repairs and adjustments offered, which were greatly appreciated by customers.
Professionalism
The staff demonstrated professionalism and expertise in handling repairs and adjustments, leading to positive customer experiences.
Quick Service
Customers frequently noted the fast service, with many repairs completed in under 10 minutes.
Positive Atmosphere
The overall atmosphere of the store was described as welcoming and pleasant, contributing to a great shopping experience.
- JTJoi ToNov 15, 20255.0Bruce was super helpful and was able to order new pairs of lenses to replace my broken sunglasses lens and also fixed my reading glasses, thank you Bruce!
- JMjocelyn mNov 2, 20255.0Bruce is the man. He is very accommodating and always fixes my eyeglasses when it needs adjustment and always take time to explain whats been done.
- MBMaria BaricevicNov 2, 20255.0Wonderful, super nice, knowledgeable and accommodating staff. They take the stress out of buying glasses and finding the perfect frames for you! Best Lenscrafter location!!
- JPJoão PauloOct 31, 20255.0I got a adjustment for my sunglasses And Bruce did a perfect job It’s fit so well now The best part: it’s free!! Thank you Bruce
- TVthais vieiraOct 31, 20255.0Bruce was perfect fitting my glasses, did exactly what I needed! So helpful and pacient!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear including prescription wearable technology.
Which designer eyewear brands are available at LensCrafters at Macy's?
They carry designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many more.
Do you accept vision insurance plans at LensCrafters at Macy's?
Yes, they accept most major vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters at Macy's?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at Macy's?
Yes, you can schedule your eye exam through their online reservation link provided on their profile.
Does LensCrafters at Macy's offer in-store pickup for eyewear?
Yes, they offer in-store pickup services for their products.
What payment options are accepted at LensCrafters at Macy’s?
They accept payments via Apple Pay, Android Pay, credit cards, and debit cards.
Where is LensCrafters at Macy's located within the Stanford Shopping Center?
LensCrafters is located inside Macy's at 300 Stanford Shopping Center, Palo Alto, CA 94304.
Which nearby stores and attractions can I visit when shopping at LensCrafters at Macy's?
Nearby places include Finish Line at Macy's (shoe store), Timberland (clothing store), Johnny Was (jewelry store), and Bluemercury (beauty salon). After your visit, you might enjoy shopping or exploring these nearby stores.
Are there dining options close to LensCrafters at Macy's within Stanford Shopping Center?
Yes, nearby dining options include Playa Grill & Margarita Bar for a meal, Wetzel's Pretzels for a quick snack, and Gregorys Coffee or La Baguette for coffee and bakery treats.
What fitness or wellness facilities are near LensCrafters at Macy's?
Close to LensCrafters, you can visit Barry’s gym for workouts or Turbo 26 Studio for yoga classes, supporting an active lifestyle.