Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
234 reviews
5 stars
212
4 stars2
3 stars1
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees like Robert and Theresa for their exceptional service.
Expertise
Customers appreciated the thoroughness and knowledge of the optometrists and staff, particularly noting the detailed eye exams and assistance in selecting glasses.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding customer service, indicating inconsistency in staff attitudes.
Product Selection
The store was noted for having a good selection of glasses and competitive pricing, with many customers expressing satisfaction with their purchases.
Efficiency
Customers frequently mentioned quick service, with many receiving their glasses on the same day or having their adjustments made promptly.
- KHKenneth Jr. HurleyNov 13, 20255.0Thank you to Dr Armstrong and Rob for an enjoyable experience and helping me find the glasses I love!
- DVDiana ValenzuelaOct 16, 20255.0I love LensCrafters. I have tried other providers, and they have never been as detailed as LensCrafters. The customer service is top tier, and the optometrists are always experienced. They care that you have exactly the right prescription. I will never go anywhere else! This store was no different. The staff was kind and explained the entire process. The optometrist allowed me to try two different contacts and helped me find the exact ones for me. Even then, he made sure I only got a trial of those ordered, at no cost, to try. Once those are in, I'll try for a week, see if those work and come back in for another appointment to verify my eyes are responding well...If that isn't top care, I don't know what is!
- FPFrancesca PiollatoSep 26, 20251.0A close friend of mine shared her uncomfortable experience at this location with me in regards to how the staff treated her, however a family member of mine still made an appointment due to it being nearby. I came in with her and was there for the entire interaction, the man who helped us had an attitude the entire time, it’s as if they get annoyed at the fact that they have to do their job. I booked my own somewhere else, 35 minutes away. I’d rather make the drive than get horrible customer service. I should’ve listened when my friend shared her experience /:
- MMMarcoAug 3, 20255.0I just experienced possibly the best customer service of all time. I went in and purchased prescription eyeglasses. Vanessa was great. She helped me pick the perfect pair. Public service announcement: a smile goes a long way.
- RSRuthie SantosJul 20, 20255.0I had a fantastic young man called Robert that took care of me. He took care of everything, very professional and answered all of my questions, I will recommend 👌 him to all my family and friends 🧡 Ruth
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Palmdale offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam appointment online through the provided link: https://examappointments.com/eeca/SearchExam?Office.number=1373
What are the business hours of LensCrafters in Palmdale?
LensCrafters is open Monday, Tuesday, Thursday from 11:00 AM to 7:00 PM; Wednesday and Sunday from 12:00 PM to 6:00 PM; and Friday and Saturday from 10:00 AM to 7:00 PM.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others. All prescriptions are welcome.
What payment options are available at LensCrafters?
Payments can be made via American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for orders?
Yes, LensCrafters provides in-store pickup services for customers.
What designer brands can I find at LensCrafters in Palmdale?
LensCrafters offers eyewear from premium brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
Where is LensCrafters located and what are nearby places of interest?
LensCrafters is located in Antelope Valley Mall at 1233 W Avenue P, Ste 737, Palmdale, CA. Nearby places include Armstrong Optometric Center, Cinnabon bakery, Claire's fashion accessories, BJ's Restaurant & Brewhouse, and Subway sandwich shop, providing convenient options for dining and shopping before or after your eye care visit.
How can nearby places like Armstrong Optometric Center and Antelope Mall Vision Centre help customers?
Customers can access additional optometry services at Armstrong Optometric Center and Antelope Mall Vision Centre, which are near LensCrafters. The proximity allows customers to compare services and eyewear options conveniently within the mall area.
What nearby dining options are available around LensCrafters at Antelope Valley Mall?
There are several dining options near LensCrafters including Cinnabon bakery for snacks and coffee, BJ's Restaurant & Brewhouse for a full meal, Subway for sandwiches, and La Perk coffee shop, perfect for grabbing a bite before or after your appointment.