Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
241 reviews
5 stars
218
4 stars2
3 stars1
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Robert, Amanda, and Theresa.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting that the staff helped them find the right products.
Mixed Experiences
While many reviews were positive, some customers reported issues with service delays and miscommunication regarding orders, particularly concerning glasses for children.
Thoroughness of Care
Several reviews highlighted the thoroughness of eye exams and the attentiveness of the optometrists, particularly Dr. Armstrong.
- CGChofis GlezDec 31, 20255.0We are very grateful for the service that Juan the Team Member from LensCrafter’s Palmdale provided us. He was helpful, respectful and very patient when he was answering all of our questions. Thank you!!
- MMMonikaDec 29, 20255.0We contacted Amanda today. She assisted us with tracking a shipment we requested. She had very pleasant phone etiquette. She truly went above and beyond to assist us. Amanda is what we all look for when dealing with any establishment. Professionalism, eagerness to assist and genuine. We can’t thank her enough, and hope that this LensCrafters recognizes her for a job well done.
- KKKimDec 19, 20255.0I had a great experience at the Palmdale, California LensCrafters. Everyone was so friendly and helpful. Jamir, Kathy and the rest of the staff that day (12/18/25) went out of their way to help me and answer all of my questions. Dr. Armstrong was also great and extremely thorough and answered every question I had to my satisfaction. I highly recommend this LensCrafters location!
- DMDiana MedranoDec 2, 20255.0Robert took his time and helped me choose the perfect lens that fit perfectly with my eyes! Thank you 🙏🏼
- RJRosio JordanNov 28, 20251.0November 2025 I have been a loyal customer to lens crafter for a couple years now . I get glasses for my son all the time from the Palmdale and Lancaster location . This review is for the Palmdale location . It has been about a month and my son still has no glasses . I have spoken to the manager, Amanda, several times but nothing has been resolved . It is the worst costumer service I’ve had from lens crafters . My son’s glasses had to re reordered according to Amanda because they arrived broken. This was on Nov. 10th . I asked her to reorder, she said ok. I called today on the 28th and was informed they weren’t re ordered until the 19th . I’m extremely frustrated and disappointed with the service . Update : the manager reached out and said she is a new manager and is learning. The glasses were never broken (someone submitted the wrong info for my son’s lenses ) I don’t know what’s worse . Amanda also proceeded to say it might take over 2 weeks , it’s up to the lab . She can’t make promises. Still very disappointed with the customer service.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Palmdale offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam appointment online through the provided link: https://examappointments.com/eeca/SearchExam?Office.number=1373
What are the business hours of LensCrafters in Palmdale?
LensCrafters is open Monday, Tuesday, Thursday from 11:00 AM to 7:00 PM; Wednesday and Sunday from 12:00 PM to 6:00 PM; and Friday and Saturday from 10:00 AM to 7:00 PM.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others. All prescriptions are welcome.
What payment options are available at LensCrafters?
Payments can be made via American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for orders?
Yes, LensCrafters provides in-store pickup services for customers.
What designer brands can I find at LensCrafters in Palmdale?
LensCrafters offers eyewear from premium brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
Where is LensCrafters located and what are nearby places of interest?
LensCrafters is located in Antelope Valley Mall at 1233 W Avenue P, Ste 737, Palmdale, CA. Nearby places include Armstrong Optometric Center, Cinnabon bakery, Claire's fashion accessories, BJ's Restaurant & Brewhouse, and Subway sandwich shop, providing convenient options for dining and shopping before or after your eye care visit.
How can nearby places like Armstrong Optometric Center and Antelope Mall Vision Centre help customers?
Customers can access additional optometry services at Armstrong Optometric Center and Antelope Mall Vision Centre, which are near LensCrafters. The proximity allows customers to compare services and eyewear options conveniently within the mall area.
What nearby dining options are available around LensCrafters at Antelope Valley Mall?
There are several dining options near LensCrafters including Cinnabon bakery for snacks and coffee, BJ's Restaurant & Brewhouse for a full meal, Subway for sandwiches, and La Perk coffee shop, perfect for grabbing a bite before or after your appointment.