VIP Urgent Care is the most comprehensive independent provider of urgent care services in the Coachella Valley with two locations conveniently located in Palm Springs and Palm Desert. VIP provides the highest level of urgent care at a lower cost than emergency rooms or hospital-affiliated facilities. After minimal wait time, patients can be treated — usually in less than an hour — for a broad spectrum of conditions including fevers, asthma, flu, upper respiratory infections, sprains, strains, cuts, broken bones and burns. Our clinics also offer digital X-rays, EKG, lab testing, physicals, immunizations, vaccines and occupational medicine.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.