Alcam has many years of experience specializing in custom and prefabricated O&P services in private homes, assisted living centers, SNFs, hospitals and rehab centers. We are contracted with most Medical Insurance plans in California. Alcam’s on-site specialists are committed to exceeding our client’s expectations and the necessary experience to provide the best products, pricing and service in the industry. Alcam is fully accredited and in compliance with all of Medicare’s quality standards and guidelines. The “Service of Excellence” is a must for all of our referrals and our patients, and we take pride in providing these services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.