Business Details
About
Home Health Care ServiceHome Care Assistance
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
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32 reviews
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- RFRhoda FrankelApr 27, 20255.0I was very pleased with the caregiver assigned to me Elvianna. She’s very smart, very capable, dependable I highly recommend her.
- BTb tyreeMar 12, 20255.0We have had a very pleasant experience so far. From the first time we made an inquiry call all the way to our first day with a care companion. I have been very impressed with the communication and professionalism. The care companions are very experienced, patient and user friendly. Moving into needing care has been challenging yet everyone at TheKey have been super wonderful.
- JNJohn NailJan 28, 20255.0My wife and I are snowbirds from Minnesota. For the past several years we spend eight to ten weeks a year in the Coachella Valley. Unfortunitely my wife suffers from Alzheimer's. The only way we were able come this year was if we had professional help for her. TheKey certainly filled the bill. We have supurb assistance 6 hours a day, 5 days a week. When I was recently hospitalized they were able to immediately provide 24 hour a day coverage for her. TheKey has been a godsend for us and I highly recommend them.
- CMCathy MarshallJan 23, 20255.0We had a wonderful experience with the Key during a very difficult time. Our caregivers Dina, May, Gigi and Angie were exceptional!
- LNLOUISE NUSSBAUMMay 21, 20245.0We have had very positive experiences in our relationship with The Key. The employees that are found for us by this agency are extremely professional, trustworthy and well qualified to be caregivers. The service is reliable and very valuable.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What services does TheKey - Senior Home Care provide?
TheKey offers trusted in-home care for seniors and adults with disabilities, including personal care, respite care, companionship, skilled nursing, memory care, and support for conditions like Parkinson's, dementia, stroke recovery, and cancer care.
Is TheKey - Senior Home Care available 24/7?
Yes, TheKey provides in-home care services 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
How can I find the best caregiver through TheKey?
TheKey matches you with experienced and professional caregivers who are reliable, trained to support your loved one's care needs, and are a good fit in personality and shared interests.
Does TheKey assist with long-term care insurance?
Yes, TheKey is an approved provider with most major long-term care insurance carriers and offers a free service to help clients navigate the claims process with dedicated experts.
How is client safety ensured during the COVID-19 pandemic?
TheKey follows CDC and local authority safety protocols, provides appropriate PPE to caregivers, and most caregivers and Care Team members are fully vaccinated against COVID-19.
What makes a home care agency like TheKey better than hiring a private caregiver?
A home care agency provides insured, reliable services with management for scheduling, performance, billing, payroll, and back-up caregivers, ensuring safety and security compared to private hires where you handle these responsibilities.
Where is TheKey - Senior Home Care located?
TheKey is located at 39620 Washington St, Suite D, Palm Desert, CA 92211, USA.
Which nearby healthcare facilities can clients visit before or after their appointment at TheKey?
Clients can visit nearby facilities such as TheKey Palm Desert (home health care and retirement home) and Shadow Hills Dental Care for dental needs.
What local services are available near TheKey - Senior Home Care for convenience?
Nearby services include PostalAnnex+ for printing and shipping, H&R Block for financial services, and California Bank & Trust for banking needs, making errands easy for clients and their families.
Are there places nearby where clients can relax or enjoy leisure time near TheKey?
Clients and families can enjoy nearby spots like Lappert’s Premium Gourmet Ice Cream & Dole Whip, TLC Nails salon, and Lotus Salon Barber Shop for relaxation and treats.