Joanne is amazing at the Palm Desert store. So kind and helpful. Thank you and until the next time.
ST
Scott Tsui
Dec 2, 2025
5.0
I’ve been a fan of Oliver Peoples for over 30 years. After moving to Palm Springs, I was pleasantly surprised to discover their store in nearby Palm Desert.
Recently, I went in with a pair of Persol glasses that were missing a nose pad. I thought I had purchased them there, but the manager, Liz, kindly informed me that they were not from her store. Even so, she was happy to replace the nose pads for me.
Liz was exceptionally courteous and helpful. I couldn't be happier with how she resolved the issue. The store also has an excellent selection of Oliver Peoples frames, and I will definitely return when I'm ready for a new pair.
MC
Michele Culter
Oct 3, 2025
5.0
Liz was a delight. I really didn't expect much since my glasses were already two years old but hardly worn because there was a flaw in the frame so I was afraid to wear them in case they broke. I thought why not see if they can do anything to fix them. Liz was so helpful as she offered to check and see if there were any more of my style left in their system. Sure enough, she tracked one down and three days later my glasses were fitted and replaced with a smile. Such great customer service beyond satisfaction. I am so grateful that Liz went above and beyond and exceeded my expectations. Thank you so much!!
MA
Mark Anderson
Sep 24, 2025
5.0
The Palm Springs location and Jo Ann was spectacular and very knowledgeable of your product. A great store and a wonderful associate. When you go to the store you will not be disappointed.
KP
Kayla Pressman
Aug 26, 2025
5.0
Joanne is incredibly knowledgeable of the eyewear. She is a delight to deal with.
OP has beautiful eyewear!!!