Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
321 reviews
5 stars
285
4 stars2
3 stars4
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, helpful, and professional staff, highlighting their willingness to assist and provide excellent service.
Timeliness
Several reviews noted issues with appointment timing and delays, with some customers waiting beyond their scheduled times.
Repair Services
Customers appreciated the free repair services offered for glasses and sunglasses, often highlighting the quick and courteous assistance they received.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding the optometrist's service and issues with store hours.
Product Selection
Customers enjoyed the wide selection of frames and the quality of the eyewear available.
- CBCarl BakerDec 29, 20251.0Still waiting 20min past my appointment time.
- DHDawn Marie HAKANENDec 28, 20255.0Great Store. Excellent Dr. & Associates. Appointment was easy to make & right on time when I arrived. Excellent choice of Glasses & Contact lenses. THANK YOU LensCrafters!!
- DSDrew StuckeyDec 20, 20255.0Was very pleased with my eye exam experience and my prescription filling. Everyone was extremely helpful and pleasant.
- PSPeter SyracusaDec 17, 20255.0Very friendly, professional and informative and helpful staff! Jaason spent plenty of time with me going over all the details and was very collaborative on my decisions!
- RRRichard RyanDec 6, 20255.0I needed my ray ban sun glass frames fixed. I went in not knowing if this can be done. She an employee was very friendly than heated the frames up and reshaped them a bit for me! She told me no charge! Awesome! You don't see this very often anymore! I will be returning to purchase sun glasses when needed!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eye care services does LensCrafters in Palm Desert offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
They carry designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and many others.
What are the store hours for LensCrafters in Palm Desert?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 6:00 PM.
Is in-store pickup available at LensCrafters Palm Desert?
Yes, LensCrafters offers in-store pickup for your convenience.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online through their appointment link: https://examappointments.com/eeca/SearchExam?Office.number=0885
What are the payment options accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
What nearby dining options are available near LensCrafters?
Nearby dining options include Rubio's Coastal Grill for Mexican food, Peruvian Cuisine Volcanic Fusion Kitchen, and Charleys Cheesesteaks for American fast food.
Are there any nearby shopping centers customers can visit with LensCrafters?
Yes, customers can visit Westfield Mall and The Shops at Palm Desert nearby for additional shopping and dining experiences.
What other services are located near LensCrafters for beauty and fashion needs?
Nearby beauty and fashion services include Elite Salon and HairMoney Mr2 for hair care, as well as Victoria’s Secret for clothing and cosmetics.