AudioNova

Reviews

• GB

  Gloria Bello

  Nov 11, 2025
  1.0
  I had an appointment today at 8:45am. I went early at 8:30am and checked in at front desk. Very long story story the dr Sara Monterrosa was very unprofessional. She kept stating I didn’t have an appointment today and then changed her story that my appointment was later on in the day. I felt very discriminated and confused why she was acting like this. She was not being profesional. I decided to keep quite at first and just try to get my hearing aids checked but she still kept complaining that I didn’t have an appointment for today and I showed her proof of confirmation for my appointment today at 8:45am and she didn’t even apologize for making up lies.
• SW

  Stephanie Wilson

  Sep 11, 2025
  1.0
  I've left approximately 10-15 messages regarding my father (I'm his POA). No one has ever returned my calls. Even their answering service can't get ahold of them. The answering service has told me they can see someone typing on "teams" (the online communication system they use internally) but then they stop typing and don't respond to them either. No one ever picks up the phone from this location. If you want a place where over the phone customer service is important to you then this is NOT it.
• AH

  Ahmed Haridy

  Sep 10, 2025
  5.0
  Hearing specialist Sara Monterrosas is super nice, informative and helpful. She helped us when my mother first got her hearing aid back in January and just today to reset the device so she can use it again. Thank you so much Ms. Monterrosas and keep up the great work
• WG

  Wendy Gee

  Apr 14, 2021
  5.0
  Great service. We felt like we were treated like family. Highly recommended.