Business Details
About
Prosthetics
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Details
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
163 reviews
5 stars
127
4 stars
5
3 stars
9
2 stars
7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and attentive, particularly highlighting associates like Gabby, Justin, and Mackenzie.
Product Effectiveness
While some customers reported significant relief from foot pain and discomfort, others expressed dissatisfaction with the effectiveness of the products, stating they did not meet expectations.
Pricing Concerns
Numerous reviews mentioned the high cost of products, with some customers feeling that the prices were not justified by the results.
Return Policy Issues
Several customers were frustrated by the strict no-return policy, feeling misled about the terms and expressing regret over their purchases.
Overall Experience
The overall experience varied widely, with many customers appreciating the service and products, while others felt disappointed and misled.
- CCChristina Clark3 days ago5.0Gabby was exceptional. She is so professional and informative. I will recommend this store to all my friends.
- LSLorrie schetselaar3 days ago5.0Gabby was excellent. I was very happy with the product. She explained everything to me. It was however too expensive for me. There is nothing she didnt do exceptionally. Cost was the only factor.
- RBRob BakerNov 12, 20255.0Due to a motorcycle accident I have a lot of foot discomfort. Justin was super helpful with finding the right inserts relieve the pain in my foot.
- MAmarchant anthonyNov 10, 20255.0Ontario store met by McKenzie. Greeted with kindness from the moment we walked in the Door . Went in for my wife to get outfitted with comfortable Shoes . McKenzie outfitted her and she has been doing great . Less back and knee Pain less complaints of pain . I think the good foot store was a great stop . We are satisfied . Thank you The Anthony’s .
- CZCassie ZolozabalNov 8, 20255.0Gabby was very informative and patient with us. She answered any questions we had and attempted to problem solve with us to find the right pricing regiment that worked for our family. Appreciated the excellent customer service from Gabby and the two gentlemen working alongside her during her shift today. Great staff. Refreshing to have nice customer service.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from inserts and insoles bought online or in drug stores?
Good Feet Arch Supports provide firm yet flexible correction for poor foot biomechanics, offering long-term pain relief unlike typical inserts or insoles.
Can arch supports help if I buy good shoes but still experience foot pain?
Yes, stabilizing your foot with a proper arch support can alleviate pain caused by foot problems even if your shoes are good quality.
Will I be able to take my arch supports home the same day I purchase them?
Yes, the store stocks full inventory and supports are available for take-home the same day for ages 6 and up after fitting.
How do I get a free fitting for arch supports at The Good Feet Store in Ontario?
Simply stop by the store at 990 Ontario Mills Dr for a free, no-obligation fitting; no appointment is necessary but you can schedule one online if preferred.
Can I use my HSA or FSA funds to purchase arch supports at this store?
Yes, arch supports are eligible for reimbursement with HSA, FSA, or HRA accounts, but not with limited-purpose or dependent care FSAs; check with your administrator first.
What are the store hours for The Good Feet Store in Ontario, CA?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM; it is closed on the holiday November 27, 2025.
Does The Good Feet Store Ontario provide wheelchair accessible restrooms?
Yes, the store has wheelchair accessible restrooms for customer convenience.
What nearby places can I visit when I come to The Good Feet Store Ontario?
You can enjoy nearby spots like Einstein Bros. Bagels for breakfast, Jamba Daybreak Plaza for smoothies, and Pizza Twist for a meal after your visit.
Are there any nearby automotive service providers near The Good Feet Store Ontario?
Yes, nearby automotive services include Ontario Mills Tire Pros, Big Brand Tire and Service, and American Tow Group, should you need vehicle assistance.
Where can I find coffee or dessert near The Good Feet Store Ontario?
You can visit Starbucks for coffee and See's Candies or Cream ice cream shop for sweets located nearby the store.