Planet Fitness

3.9
772 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2446 S Vineyard Ave, Ontario, CA
91761, United States

Hours

Reviews

3.9
772 reviews
5 stars
424
4 stars
137
3 stars
56
2 stars
36
1 star
119

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Staff is generally friendly and welcoming, but there are reports of unprofessional behavior and lack of engagement.

Cleanliness

The gym's cleanliness is a major concern, with many customers reporting dirty restrooms and equipment.

Equipment Maintenance

Numerous complaints about broken or out-of-order machines, leading to frustration among members.

Facility Improvements

Recent management changes have led to some improvements in cleanliness and organization, but issues persist.

Customer Service

While some staff members provide excellent customer service, others are noted for being inattentive or unhelpful.
  • DB
    Daniel Burciaga
    Oct 31, 2025
    5.0
    Ya esta renovado lo dejaron muy bien....!!! Excelente lugar.
  • PH
    Paul Harris
    Oct 29, 2025
    5.0
    I wanted to take the time and post a positive review. By Planet Fitness policy you must cancel membership in person at your home gym. Due to remodeling and construction I was unable to accomplish this due to no staff. I was informed that only a manager can approve the cancelation over the phone and to call back when the manager arrives. Derrick took the liberty to call me back, in which i did not expect. Derrick understood my situation and I was very appreciative.
  • RH
    Ricardo Hernandez
    Oct 23, 2025
    5.0
    I wanted to take the time to give a shout to Derrick and his team after there successful remodel. I’ve been a member of planet fitness for quite a while now and what truly sets this gym apart is the incredible team and the positive culture they've created. From the moment you walk in, you are met with the most genuine and cheerful greeting. The staff is always has a positive energy and is genuinely infectious, immediately putting you in a great mood for your workout. They don't just say hello—they make you feel like a valued member of a community. It’s clear this high standard comes from the top. The manager, Derrick, deserves huge credit for fostering an atmosphere where staff are both professional and genuinely happy to be there. This dedication is also evident in the facility itself: the gym is always impeccably clean and organized, a testament to the team's continuous effort and high standards. If you’re looking for a gym where the staff goes above and beyond to maintain a welcoming, positive, and spotless environment, this is it.
  • JM
    JJ Mendez
    Oct 10, 2025
    5.0
    My second home...😇😇😇
  • PD
    Patty Dehoog
    Sep 16, 2025
    5.0
    Love Planet Fitness. Never crazy busy like other gyms, super nice staff. Young and old are welcome.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Ontario, CA?

Planet Fitness in Ontario, CA is open from 5:00 AM to midnight on Monday, 24 hours Tuesday to Thursday, until 9:00 PM on Friday, and from 7:00 AM to 9:00 PM on Saturday and Sunday.

Where is Planet Fitness located in Ontario, CA?

Planet Fitness is located at 2446 S Vineyard Ave, Ontario, CA 91761, United States.