LensCrafters

4.7
449 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1 Mills Cir, Ontario, CA
91764-5211, United States

Hours

Reviews

4.7
449 reviews
5 stars
403
4 stars
10
3 stars
3
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Minha, Melissa, and Alex for their exceptional service.

Repair Services

Many reviews highlighted the quick and complimentary repair services provided for glasses and sunglasses, with customers expressing gratitude for the prompt assistance.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding specific staff interactions and issues with customer service, particularly related to pricing and communication.

Knowledgeable Staff

Customers appreciated the staff's knowledge and ability to explain products and services clearly, contributing to a positive overall experience.

Welcoming Environment

The store was described as warm and welcoming, creating a comfortable atmosphere for customers during their visits.
  • KD
    Kyle Darst
    Nov 15, 2025
    5.0
    Fixed my glasses for me in under 30 min
  • JM
    Joel Martinez
    Nov 5, 2025
    5.0
    Very friendly and knowledgeable Dr. and staff. I brought in sku number from glasses I found at Kaiser and they looked it up and was able to get them for me. Can't wait to see them.
  • KB
    Kevin Becerra
    Oct 27, 2025
    5.0
    Great customer service from Alex! Super friendly and fast service fixed my glasses right up.
  • KW
    Kiarus Wafford
    Oct 23, 2025
    5.0
    Quick exam process. Warmhearted, welcoming, and professional Environment. Really enjoyed my time there, will return
  • AC
    Armando Cervantes
    Oct 15, 2025
    5.0
    The staff was amazing I wish I knew the names of the two gentlemen that were working this day. The Dr. was amazing she answered every question and was friendly the entire time.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.