LensCrafters

Reviews

• MN

  monika notta

  1 day ago
  5.0
  Fixed my sunglasses 😎 so happy with the fast service
• AM

  Alexis Mahovlich

  5 days ago
  5.0
  I had such a pleasant experience at lens crafters, I went in today with a broken pair of sunglasses in hopes that they would be able to help me fix them. Nikki and Dane were patient and truly kind during the process, and were able to fix them. I will be returning in the future!
• MI

  Michelle I

  Aug 10, 2026
  1.0
  Really disappointed with the no service. I came in wasn’t greeted then I looked at glasses for 10 minutes, looking through drawers and trying a few on. 1 guy was helping another customer and he was giving really great service to him from what I overheard. There was 2 girl employees just chatting it up at the register (right next to me) about one of their weddings and planning things the entire time. I wasn’t once even acknowledged or helped. I came in planning to buy $600 pair of sunglasses. I guess I’ll take my business elsewhere.
• AH

  Anne H

  Jul 25, 2026
  1.0
  I want to preface this by saying I have never in my life written a review about any business. In my past experiences here, they push you to leave a 5 star review so I’m guessing that’s where the very undeserved high ratings are coming from. After being a customer of this store the entire time I have been wearing glasses, even though the service was never really great, I’m officially done with this place. I have purchased three pairs of glasses and two pairs of sunglasses from this location. I have exclusively shopped here for some reason, even though I always found the majority of the employees to be a bit snooty. After coming in the store today and being completely ignored I’m done spending my money somewhere that has always treated me like an unserious buyer. I’m not sure if the employees here think they work at Chanel or something where they can make judgements on who is or isn’t actually going to make a purchase, but you work at an eyewear store, young people need glasses too. I walked in the store around 5:30pm on Friday the 24th, there were people being helped at one of the desks, while the other employees wandered around aimlessly. I tried on several pairs of glasses while not even being greeted by either of the girls on the floor. I thought okay they probably act this way to everyone. Nope, a couple other groups walked in while I was there and they both got spoken to. When I saw the taller black woman walk past me to approach a different group, I walked out. I live 30 minutes away and drove here specifically for this. Maybe they thought because I was younger I’m not actually going to buy anything? It seems silly perhaps but I’m not going to give a business $1000 or more when they treat me like I’m in there playing dress up. Mind you this has not even been close to the first time I’ve been treated this way. Would much rather shop at a different store that is friendly and willing to help me.
• MS

  mona saleh

  Jul 22, 2026
  5.0
  Walked in twice to fix my glasses I didn’t even buy from LensCrafters and both the gentleman and woman employees were very helpful! Such a decent looked after store and they have a huge selection of beautiful glasses!

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