Certified by Specsavers Conestoga Mall • May 17, 2026
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Conestoga Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Waterloo, ON store or visit us in store to see the range.
Location
Certified by Specsavers Conestoga Mall • May 17, 2026
Certified by Specsavers Conestoga Mall • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
4.6
313 reviews
5 stars
274
4 stars
11
3 stars2
2 stars
7
1 star
19
VP
Vedant Patel
1 day ago
5.0
Gurmeet was really helpful , friendly and informative with everything.
DA
Debb A
Apr 30, 2026
5.0
Went in for my appointment and it was thorough and experienced. They made it easy and I had some great laughs with the ladies!! Should have my glasses by the end of the week and it's my 1st pair, so I appreciated all the help and encouragement. Thank You!!
MB
Marsy Billinger
Apr 29, 2026
5.0
Rachana was super helpful checking my glasses to the prescription and making sure they matched. She was pleasant and professional throughout. I love this location! ❤️
MA
Mokhtar Abdalhalem
Apr 18, 2026
5.0
I had a unique experience earlier at the shop to try and get new glasses
The service was amazing and the staff was top notch sadly they were understaffed but still the front desk staff sasha and rachtana were amazing, patient, and very knowledgeable and helpful to meet the costumers need effectively
They were a big reason for my experience being amazing they answered all my questions while still managing the crowded store with smiles and doing their best as only two front desk also the doctor was through with the exam overall it was an amazing experience
Thank you for much
And again a huge round of applause for sasha and rachtana
JK
J K
Apr 13, 2026
1.0
Despite getting 2 pairs, they are not the same rx. The one pair I can't use, the other pair gives me headaches. I took them to a highly regarded eye dr to check. He said the rx in them wasn't correct. I took them back to spec savers within 2 weeks and the sales person who isn't an eye dr said they were fine. Needing to use my old glasses, going to a reputable eye dr for new ones. Will be leaving a review online that reflects this disappointing and costly experience. Will be telling others not to go here. The saying is true, you get what you pay for.
Frequently Asked Questions About Specsavers Conestoga Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Conestoga Mall?
A comprehensive eye exam costs $99 at participating stores, including an OCT scan at no additional charge. For customers aged 65 or over, the exam is covered by the provincial health care plan with no out-of-pocket expense for eligible patients.
How can I book an eye exam at Specsavers Conestoga Mall?
You can book an eye exam online by selecting the store and clicking ‘book appointment’ on their website, call the store directly, or visit in person for assistance.
What is the return policy for glasses purchased at Specsavers Conestoga Mall?
You can return or amend your glasses within three months of purchase if you have any concerns, and the store will put it right as part of their no worries, no fuss guarantee.
Can I get my glasses adjusted or repaired at Specsavers Conestoga Mall?
Yes, you can visit the store for in-person adjustment or repair services if you experience any discomfort or issues with your glasses.
What COVID-19 safety measures does Specsavers Conestoga Mall have in place?
Specsavers follows all provincial government advice and has a COVID-safe plan to keep the community safe. Visitors are asked to follow the latest government guidelines when they visit.
What are the regular opening hours of Specsavers Conestoga Mall?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
Which popular clothing brands are available at Specsavers Conestoga Mall?
Specsavers offers a wide range of designer brands including Converse, Hackett, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, DKNY, and many others.
What services can I find at Specsavers Conestoga Mall?
The store provides eye tests, adult eye tests, contact lens services, and general eye health services.
Which nearby stores can I visit along with Specsavers Conestoga Mall?
Nearby stores include Fido (mobile phone store), Swatch (watch store), TD Bank (financial services), Pandora (jewelry and bridal shop), and Children's Place (children's clothing store), offering great opportunities to combine shopping trips in the area.
What nearby dining options are available near Specsavers Conestoga Mall?
You can enjoy food and beverages at Grandma Lee's Bakery & Restaurants, Oliver & Bonacini Cafe Grill, Pickle Barrel pub and restaurant, and grab bubble tea at Real Fruit Bubble Tea, all located close by for a meal before or after your visit.
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