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Home Instead provides personalized, non-medical in-home care for older adults in Toronto, ON. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Toronto and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.
Personal care assistance helps adults maintain dignity as they age while receiving the care needed to stay healthy and independent. When needs extend beyond your family’s comfort, we’ll provide a helping hand with: Bathing, Grooming, Bathroom Assistance, Dressing, Mobility, Sitting and Rising & Getting In and Out of Bed
We believe the right care approach can help anyone maintain a high quality of life even in the face of memory loss. Let us create a personalized care plan that delivers stability, support and compassion through: Genuine Relationship Building, Learning the Person’s Life History, Positive Reinforcement, Encouragement & Establishing a Stable Routine.
Our expert caregivers can help prevent your loved one from feeling lonely. Companionship for the elderly includes activities that stimulate the mind and keep the body active, such as: Creating Photo Albums, Listening to Music, Organizing Closets, Crafting, Gardening, Walks & Playing Cards.
When driving becomes challenging for elder adults, they can rely on an expert caregiver to safely provide transportation to various appointments and activities, such as: Doctor Appointments, Worship Services, Senior Centers, Fitness Classes, Club Events, Volunteer Meetings & Museums.
Our trained caregivers provide a clean home to live in and nutritious meals through services like: Light housekeeping, Meal Planning, Recipe Research, Cooking, Grocery List Preparation & Grocery Shopping.
Our compassionate caregivers deliver the practical and emotional care a family deserves throughout the hospice experience with: 24-hour Home Care, Personal Care, Medication Management, Overnight Care, Respite Care & a Compassionate Ear.
Living with a chronic health condition can feel overwhelming and draining for everyone involved. Our skilled caregivers relieve the burden with person-centered care tailored to individual needs.
Home Instead offers highly trained, trustworthy caregivers to assist your loved one around the clock. We can tailor this home care to meet your needs by using live-in services with a single caregiver or hourly caregivers with multiple shifts.
Home Instead is a certified VA provider. We provide guidance and support for our veterans to work with the VA and get approval for home care benefits. We also help our clients learn about other VA benefits like Aid and Attendance which can provide financial assistance for spouses of veterans.
We help our clients file claims and process Long Term Care Insurance benefits. Our streamlined process allows for quick reimbursement and accurate information for LTC insurance companies. We provide this services at no cost for our clients.
Reviews
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Annette Golant
Jun 2, 2026
5.0
I'm very pleased with the service I receive from Home Instead.
Their caregivers are very kind and compassionate ..excellent care!
LA
Lynne Archibald
Jan 10, 2026
5.0
With 3 elderly relatives, all with different and evolving needs, I have used Home Instead in Toronto and Markham and have had excellent experiences. This was my first experience with the North York franchise and it was equally positive and involved a very swift and professional response from them. Home Instead is not an inexpensive option but the service and their staff are worth it.
When our relative was about to be discharged after 8 hours in emergency at NYGH, we were hesitant to overburden the regular staff at the dementia care home, and also felt that close monitoring would be wise for at least 48 hours in case we needed to go back to ER. Kelvin and his team know the care home well and its nursing staff and in less than 4 hours, Home Instead had a PSW there with our relative. We booked 4 shifts which turned out to be perfect and we were very grateful for the very helpful end of shift reports every 12 hours which allowed us to accompany the recovery.
DN
Doug Newson
Oct 4, 2025
5.0
Just an excellent group to deal with. They were very flexible and understanding when my wife's surgery was postponed. The PSW who helped us was outstanding. We needed extra help and they went above and beyond. I would certainly use rheir services again and would highly recommend Home Instead
MB
Mahsa BZR
Mar 5, 2025
1.0
Very bad communication!
They just waited my time ….
My family is so upset
Very disappointed … not recommended at all
JA
Jeremy Amin
Aug 7, 2024
5.0
Kelvin, Mary Beth and the many PSWs who came to care for our father were all amazing. Kind, gentle, knowledgeable. They handled everything with grace and kindness. Highly recommend.
What services does Home Instead provide for seniors?
Home Instead offers senior home care services including respite care, Alzheimer's care, outpatient care, short term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctors appointments, and live-in companions.
Where is Home Instead located?
Home Instead is located at 12 Upjohn Road, Suite 4A, Toronto, ON, M3B 2V9, Canada.
What are the operating hours of Home Instead?
Home Instead operates 24 hours a day, 7 days a week.
How can I contact Home Instead for senior home care assessment?
You can call Home Instead at (416) 800-9572 or email northyork@homeinstead.com to request a free senior home care assessment.
What payment options does Home Instead accept?
Home Instead accepts American Express, Check, Discover, and Visa as payment options.
Is Home Instead accessible for individuals with disabilities?
Yes, Home Instead has wheelchair accessible seating and restrooms, and provides unisex restrooms. It also welcomes the LGBTQ community.
Which areas does Home Instead serve around Toronto?
Home Instead serves the areas of Markham, Toronto, North York, and Scarborough in Ontario, Canada.
Are there any nearby coffee shops where I can relax before or after visiting Home Instead?
Yes, Starbucks and Fuel Plus are nearby coffee shops where you can relax before or after your visit to Home Instead.
What nearby fitness or wellness centers can I visit along with Home Instead?
Yoga For The Soul yoga studio and Orangetheory Fitness gym are nearby wellness centers that you might find beneficial.
Are there any nearby restaurants where family members can dine while visiting Home Instead?
Yes, nearby dining options include Teriyaki Experience (Japanese), By The Slice (pizza), Pizza Hut, Mr. Greek (Greek cuisine), California Sandwiches, Thai One On, Butter Chicken Roti (Indian), and Cora restaurants (breakfast and brunch).
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