Brand Certified
Home Instead
4.7(13 reviews)
Certified by Home Instead • May 17, 2026
Business Details
12 Upjohn Road, Toronto, ON
M3B 2V9, Canada
Certified by Home Instead • May 17, 2026
(437) 900-9822
Certified by Home Instead • May 17, 2026
https://www.homeinstead.ca/home-care/can/on/east-north-york/3043/
Certified by Home Instead • May 17, 2026
About
Certified by Home Instead • May 17, 2026
Home Health Care ServiceAssisted Living FacilityHome Care AgencyRetirement CommunitySenior Citizen CenterNurse PractitionerHospice & Long Term Care
Home Instead provides personalized, non-medical in-home care for older adults in Toronto, ON. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Toronto and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by Home Instead • May 17, 2026
Hours
Certified by Home Instead • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.7
13 reviews
5 stars
12
4 stars0
3 stars0
2 stars0
1 star
1
- LALynne ArchibaldJan 10, 20265.0With 3 elderly relatives, all with different and evolving needs, I have used Home Instead in Toronto and Markham and have had excellent experiences. This was my first experience with the North York franchise and it was equally positive and involved a very swift and professional response from them. Home Instead is not an inexpensive option but the service and their staff are worth it. When our relative was about to be discharged after 8 hours in emergency at NYGH, we were hesitant to overburden the regular staff at the dementia care home, and also felt that close monitoring would be wise for at least 48 hours in case we needed to go back to ER. Kelvin and his team know the care home well and its nursing staff and in less than 4 hours, Home Instead had a PSW there with our relative. We booked 4 shifts which turned out to be perfect and we were very grateful for the very helpful end of shift reports every 12 hours which allowed us to accompany the recovery.
- DNDoug NewsonOct 4, 20255.0Just an excellent group to deal with. They were very flexible and understanding when my wife's surgery was postponed. The PSW who helped us was outstanding. We needed extra help and they went above and beyond. I would certainly use rheir services again and would highly recommend Home Instead
- MBMahsa BZRMar 5, 20251.0Very bad communication! They just waited my time …. My family is so upset Very disappointed … not recommended at all
- JAJeremy AminAug 7, 20245.0Kelvin, Mary Beth and the many PSWs who came to care for our father were all amazing. Kind, gentle, knowledgeable. They handled everything with grace and kindness. Highly recommend.
Frequently Asked Questions About Home Instead
What services does Home Instead provide for seniors?
Home Instead offers senior home care services including respite care, Alzheimer's care, outpatient care, short term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctors appointments, and live-in companions.
Where is Home Instead located?
Home Instead is located at 12 Upjohn Road, Suite 4A, Toronto, ON, M3B 2V9, Canada.
What are the operating hours of Home Instead?
Home Instead operates 24 hours a day, 7 days a week.
How can I contact Home Instead for senior home care assessment?
You can call Home Instead at (416) 800-9572 or email northyork@homeinstead.com to request a free senior home care assessment.
What payment options does Home Instead accept?
Home Instead accepts American Express, Check, Discover, and Visa as payment options.
Is Home Instead accessible for individuals with disabilities?
Yes, Home Instead has wheelchair accessible seating and restrooms, and provides unisex restrooms. It also welcomes the LGBTQ community.
Which areas does Home Instead serve around Toronto?
Home Instead serves the areas of Markham, Toronto, North York, and Scarborough in Ontario, Canada.
Are there any nearby coffee shops where I can relax before or after visiting Home Instead?
Yes, Starbucks and Fuel Plus are nearby coffee shops where you can relax before or after your visit to Home Instead.
What nearby fitness or wellness centers can I visit along with Home Instead?
Yoga For The Soul yoga studio and Orangetheory Fitness gym are nearby wellness centers that you might find beneficial.
Are there any nearby restaurants where family members can dine while visiting Home Instead?
Yes, nearby dining options include Teriyaki Experience (Japanese), By The Slice (pizza), Pizza Hut, Mr. Greek (Greek cuisine), California Sandwiches, Thai One On, Butter Chicken Roti (Indian), and Cora restaurants (breakfast and brunch).
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