LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Explore offerings from LensCrafters on One Promenade Circle in Thornhill, with popular products available at this location.
LensCrafters Flagship Products
4 items
Products
Eye Exam
Your vision is our focus. With the latest advancements in vision technology, we’ve got your eye health covered. Arrange your comprehensive eye exam today!
Prescription Eyeglasses
See in style with prescription lenses. Discover our range of complete vision solutions tailored to your lifestyle.
Sunglasses
Discover our wide assortment of designer brand sunglasses, also available with prescription lenses.
AI Glasses
We are the destination for wearable technology with prescription lenses crafted for your vision needs. Discover the latest innovations from Ray-Ban Meta, Oakley Meta and Nuance Audio.
Reviews
4.9
1,362 reviews
5 stars
1,294
4 stars
24
3 stars7
2 stars6
1 star
31
LC
Livia Cardamone
5 days ago
5.0
I came to Promenade Mall location of LensCrafters today, September 30, 2026.
Renee assisted me in fixing my glasses - I am very thankful and very appreciative.
I was assisted by Renee and she was very friendly and professional. Thank you very much Renee. I will most definitely return when I need my next pair of glasses.
A
梁雪妍
Sep 21, 2026
5.0
Had a great experience here. Renee was very friendly and helpful. She helped me pick out a pair of glasses and explained the different options without making me feel rushed. Really happy with the service and my new glasses. Thank you Renee!
MG
Melina Ghasem-Asad
Sep 21, 2026
5.0
My father in law and I had a lovely experience with staff Cathy! She was patient, very well spoken, and supported us find the best solution for our needs. I really appreciated her attention to detail and patience.
AM
Alinka Malinka
Sep 14, 2026
5.0
We would like to give a special thank you to the wonderful Khatereh! (Kathy👌)
This is our second year coming back to her for contact lenses and eyeglass frames, and we couldn’t be happier.
Last year, we visited many different optical stores looking for the perfect pair of glasses for our daughter. And then — voilà! 👌🤩🤩🤩
We finally found the perfect frame here.
It was beautiful, high-quality, and, most importantly, our daughter absolutely loved it! 😊♥️
That’s why we came back again this year without hesitation.
Khatereh is incredibly kind, patient, attentive, and professional.
She truly takes the time to help find the right option and makes the whole experience so pleasant.
Thank you so much for the excellent service, quality, and genuine care!
We’re so happy we found this place and Khatereh.
We will definitely be back again! ❤️
HH
Helmut Huber
Sep 9, 2026
1.0
The world most unprofessional, primitiv and harassing experience. I had slightly blocked ears, I asked the sales woman to speak louder, she totally ignored me and turned away from me and spoke only to my wife - absolutely repugnant. One star is far over rated😡
Update:
Instead of solving the problem they send me to a pla ce which creates more problems - how sick is this.😡😡😡🤬🤬
If you don't know how to solve problems then just shot up and stop making things worse...... I will warn everybody to stay away from you guys and stop trusting the positive review.....
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at the Thornhill location?
LensCrafters offers comprehensive eye exams using the latest technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters Thornhill?
Brands available include Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tory Burch, Tiffany & Co., and many more.
Does LensCrafters Thornhill accept insurance for eye care services?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What payment methods are accepted at LensCrafters in Thornhill?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I schedule an eye exam appointment online for LensCrafters Thornhill?
Yes, you can schedule your eye exam through their online reservation link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0971&storeId=10852
What are the opening hours for LensCrafters at One Promenade Circle?
Hours are Monday to Friday from 10:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 6:00 PM.
Is LensCrafters Thornhill accessible for wheelchair users?
Yes, the location has a wheelchair accessible entrance.
What nearby places can I visit for food before or after my appointment at LensCrafters Thornhill?
Nearby dining options include Bourbon St. Grill, New York Fries, Second Cup Café, Aroma Espresso Bar, Subway, Cinnaholic bakery, Cake It Toronto, and Booster Juice.
Are there other shopping options near LensCrafters at Promenade Mall?
Yes, nearby stores include Foot Locker Canada, Roots, CHANGE Lingerie, K.Barketti boutique, Femme de Carriere, Garage, Zephaniah fur fashion, Moshe Fine Jewellery, and Peoples Jewellers.
Where can I find other health and medical services near LensCrafters Thornhill?
Nearby health services include Altima Promenade Dental Centre Thornhill and Anna Prudovski, M.A., Clinical Psychologist.
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