LensCrafters

Reviews

• RS

  Rawlio Chan (Spoogei)

  1 day ago
  5.0
  Just had the best eyewear experience of my life at the LensCrafters at the Shops at Pickering City centre. Wynette is an absolute gem. I walked in completely clueless about what frames would actually suit me, and she turned it into a fun, stress-free session. Wynette picked out styles I never would have tried and nailed every single one. She explained progressive lenses and anti-fatigue coatings in plain English, worked magic with my insurance, and didn’t rush me for a second. I left with glasses that feel truly custom — I’ve never gotten so many compliments. If you’re anywhere near Pickering, Drop into our Wonderful mall. Worth a special trip.
• RA

  Rayan Ashroff

  5 days ago
  5.0
  Wonderful location. All the workers, especially Mark, are incredibly friendly, effective, and thorough. Definitely a great place to come if you want top tier service.
• KK

  Kira Kudrjavceva

  6 days ago
  5.0
  The visit was was pretty quick and convenient. We came out of the optometrist office and were greeted by a staff member named Mark. He was very kind and funny and helped us go through numerous pairs of glasses/frames to decide which ones I liked best! Overall a good experience and they had the exact frames I wanted :). Glasses were also ready to be picked up in a weeks time 😁😁😁.
• SL

  Sharrae Lyon

  Aug 12, 2026
  5.0
  I had an excellent experience while shopping for a new pair of glasses. Everyone was friendly and Wynette; the associate that supported me provided me with various options that fit perfectly within my budget.
• MT

  M T

  Aug 9, 2026
  3.0
  Ordered my frames and lenses ready to be picked up 1 week later. Vision distorted. Remade and distorted again. This went on for 6 weeks until they got it right. Came to this place for many years & never had this issue. They also used to adjust frames to my face. Not anymore. Not the first time I had a problem here. My son (Who has been coming here for years) also bought frames a couple yrs back and had to get them remade because of distortion. Had glasses all his life, why are we having distortion issues now? Another time worth mentioning, I had chosen frames that I wasn’t happy with and they told me “oh they look great” after I said “no I don’t think I like them for my face.” I ended up keeping them and never wore them again. Resorted to my old ones because I used up my insurance. Rosanna - Fast helping to choose frames but other than that… kinda unhelpful. Wynette - Very helpful. Male - not sure his name, quick to help. Very attentive and helpful. Felicia - Fantastic as always, always helps and fixes others problems. Thank you for saving my vision. Eye doctor’s receptionist - Woman - wavy long dark hair, very attentive & helpful and always smiling. . I wish I knew her name. She is fantastic just like Felicia. Just a word of advice- ask for Felicia you won’t be disappointed I might choose another optical place next time, although my frames themselves are beautiful.

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