Home Instead Home Care Services of Newmarket-Aurora

Reviews

• JM

  Jessica Marchildon

  Dec 15, 2025
  5.0
  We engaged Home Instead to support my father after his return from the hospital, where he had been bedridden for several weeks and was quite weak. They responded quickly to our initial call and arranged a meeting with the general manager the very next day at the hospital to plan for my father’s discharge. Their team assisted with feeding, continence care and physiotherapy as my father gradually regained his strength. When he later transitioned to a higher-care residence, Home Instead continued to support him, helping him adjust to his new environment and daily routines. Every PSW who worked with my father was compassionate and attentive, showing genuine concern for his wellbeing. We are especially grateful for Rosemary’s care—she connected very well with my father. Home Instead also maintained detailed diary notes, which we found very helpful and were provided upon request. If you are seeking professional, reliable, and friendly care, I would highly recommend Home Instead.
• BC

  Betty Corbett

  Dec 7, 2025
  5.0
  My wife Betty has been disabled since 2023 from the effects of osteoporosis, scoliosis and multiple fractures. Her mobility is strictly limited. Fortunately, she has received good support personal care from both CHATS (Community &Home Assistance to Seniors, Aurora) and Home Instead (Richmond Hill ). Home Instead supplies her with excellent PSWs twice weekly. We were also able to arrange Respite Care this summer, which allowed me to get away to visit family in Gatineau, Qc. I was able to explore the National Capital Region on my e-bike, knowing that Betty would get her meals prepared and be well cared for in my absence. I should add that the Home Instead office staff, Leanne and Kathleen, are always available and quick to respond to questions and/or make any needed adjustments. We are both in our mid 80s and under other circumstances, Long Term Care might be the only option. Rather than that, we are “Home Instead”. Thank you for your care and support! – Betty & Noel Corbett
• FG

  Fred Gates

  Nov 19, 2025
  5.0
  Home Instead Newmarket was wonderful in promptly setting up the services to provide the care that my friend required to manage his dementia. Leanne was so helpful and understanding in selecting and managing the PSWs that our friend specifically needed. Charlene, Renee, Hawida, Joan and Olu were reliable, professional, knowledgeable and compassionate in the care they gave. It was not long before my friend responded and improved with their care. There journal notes that were sent to me were comprehensive and helped in providing information that I needed as POA of Care to make decisions. In addition when my friend moved from the Hospital to the Long Term Care Facility they provided transition care so my friend still had someone that he knew and liked with him while he got established in his new home. I would not hesitate to recommend Home Instead Newmarket to my many friends and family.
• FP

  Frances Parker

  Aug 5, 2021
  5.0
  For the past 2 1/2 years Home Instead has provided us with exceptional care for our loved one. Our personal caregiver provided by Home Instead has gone over and above our expectations for her commitment to providing not just the basic needs but doing all that she can to help her client enjoy her day to day activities and improve her overall well being. Home Instead ensures that there is always someone available if a problem arises with our regular caregiver. Home Instead goes out of their way to solve any problem or situation that arises.
• KW

  Ken Walton

  Apr 23, 2018
  5.0
  On short notice Home Instead was able to provide a service that I really needed. I applaud their professionalism and genuine care.

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