LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
We stopped by the store to see if they could repair a pair of sunglasses that was missing a screw. The ladies there were incredibly kind and were able to fix them free of charge. A special thank you to Damaris, Narjis, and Elham for their wonderful service! 😊
PM
Protacio Mapanao
2 days ago
5.0
I went today and met Natalya who is so welcoming and I felt at ease . I have my 🕶 repaired, one has fallen.
Natalia was so helpful and fixed my eyewear without any hassle. Lenscrafter is where I go for eyeglasses 10 years or more, completely satisfied.
SS
Shima Salami
May 13, 2026
5.0
I had a wonderful experience at LensCrafters in Upper Canada Mall thanks to Zohre. She was extremely helpful, knowledgeable, and so patient throughout the entire process. Choosing glasses can be overwhelming, but she made everything so much easier and helped me find frames that looked and felt perfect.
You can really tell she has a lot of experience and genuinely cares about her customers. She answered all of our questions, gave great advice, and made us feel very comfortable the whole time. Excellent customer service from beginning to end
highly recommend seeing Zohre if you visit LensCrafters
MS
Marianoosh Saberi
May 13, 2026
5.0
We had such an amazing experience with Zohre at LensCrafters at Upper Canada Mall! She was incredibly patient with us while choosing our glasses and took the time to help us find the perfect frames without making us feel rushed at all. Her experience and knowledge really showed throughout the whole process
she gave honest recommendations, paid attention to every detail, and made sure everything suited us perfectly.
Zohre is professional, kind, and truly cares about her customers. She made the entire experience smooth, comfortable, and enjoyable. If you’re looking for someone experienced who genuinely wants to help, I highly recommend asking for Zohre at LensCrafters Upper Canada Mall.
SS
Soheil Shahriari
May 7, 2026
5.0
I had a great experience with LensCrafters Upper Canada Mall. The quality of both the frames and lenses was excellent, and their after-sales service was truly impressive. The staff made the whole process smooth and professional, and I really appreciated their attention to detail and customer care.
A special thanks to Jamie, the optometrist, who helped my wife and me with great care, patience, and professionalism when choosing our frames and lenses. He took the time to guide us carefully and made the whole experience much easier and more comfortable.
I would also like to thank Natalia, the manager, who was always welcoming and happy to provide support and advice whenever we needed help.
I truly appreciate both of them and highly recommend this branch(Upper Canada Mall) to anyone looking for quality eyewear and outstanding customer service.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in New Market offer?
LensCrafters offers comprehensive eye exams, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands including Prada, Burberry, and Dolce & Gabbana.
Which designer eyewear brands are available at LensCrafters in New Market?
You can find designer brands such as Oakley, Ray-Ban, Prada, Burberry, Dolce & Gabbana, Michael Kors, and Tory Burch among others at LensCrafters.
Does LensCrafters accept insurance for eye exams and eyewear purchases?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada, among others.
What are the store hours for LensCrafters at Upper Canada Mall in New Market?
LensCrafters is open Monday to Wednesday from 10:00 AM to 8:00 PM, Thursday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I schedule an eye exam appointment at LensCrafters in New Market?
You can schedule an eye exam online via their appointment link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0967&storeId=10852
What payment methods are accepted at LensCrafters in New Market?
LensCrafters accepts payment via American Express, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters in New Market wheelchair accessible?
Yes, LensCrafters offers wheelchair accessible entrance to accommodate all customers.
What options are available for picking up eyewear at LensCrafters in New Market?
LensCrafters offers in-store pickup services for your convenience.
What nearby stores can I visit before or after my appointment at LensCrafters in Upper Canada Mall?
You can visit nearby stores like Hallmark for gifts and cards, Nutrition House for health food, and the clothing stores Windsor and Bcbgmaxazria for fashion items inside the Upper Canada Mall.
Where can I grab a quick bite or coffee near LensCrafters in New Market?
Nearby you can find Tim Hortons for coffee and fast food, KFC for fried chicken, and Timothy's World Coffee for a quality coffee experience, all located close to LensCrafters in Upper Canada Mall.
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