LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
I recently sent my daughter to get her first pair of glasses at LensCrafters and she said the experience went great thanks to Jordan. She had nothing but good things to say about how patient, kind, and welcoming he was throughout the whole process.
It made me really happy to hear that he made her feel so comfortable, especially since it was her first time. Great customer service like that really stands out these days. Thank you, Jordan, for making it such a positive experience for her!
JM
Jaspreet Mehra
5 days ago
5.0
Had a great experience at LensCrafters! The store was clean, well-organized, and had a fantastic selection of frames and lenses. A special thanks to Harneet, who was incredibly helpful, patient, and knowledgeable throughout the entire process. She took the time to understand what I was looking for and made sure I found the perfect pair. Her friendly attitude and excellent customer service truly made the visit enjoyable. Highly recommend this store, especially if you get assistance from Harneet!
HE
Hebatollah El-kady
May 10, 2026
5.0
I was shopping around for the best deals to change three sunglasses lenses...
Jordan at the Bayshore mall was able to get me the best deal and with the savings I was able to purchase a new pair of progressive glasses. He was fast, experienced, and super polite.
This will be my forver glasses shop
Thanks Jordan
SV
Shadi Vafaeyan
May 8, 2026
5.0
It was absolutely one of our greatest shopping experiences, professional, transparent, time and cost efficient and very friendly. Thank you so much Jude for making this experience one to remember, not only you will have my future business but also my friends’s and family’s. You guys are by far the best in Ottawa compared to other eyewear retailers. 🙏🙏🙏
SA
Sara Alomari
May 6, 2026
5.0
I had my first visit at LensCrafters and honestly it was such a great experience. Jordan helped me out and he was super patient, kind, and just really easy to talk to. He took the time to explain everything and made sure I felt comfortable the whole time, which I really appreciated since I wasn’t totally sure what to expect going in. You can tell he actually cares about helping people and not just rushing you through. He made the whole process feel smooth and stress free. I honestly hope Jordan is there every time I come in, he was great. Best customer service I’ve gotten in a while. Thanks again Jordan!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
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