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LensCrafters

4.9
(1443 reviews)

Business Details

1105 Wellington Road South, London, ON
N6E 1V4, Canada
(519) 649-2377

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1105 Wellington Road South, London, ON
N6E 1V4, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:30 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

4.9
1,443 reviews
5 stars
1,366
4 stars
33
3 stars
4
2 stars
0
1 star
40
  • BM
    Ben McIlmoyle
    5 days ago
    5.0
    Great service! Friendly staff and fair prices.
  • RA
    Rhonda A
    5 days ago
    5.0
    all the staff were friendly and helpful. It is so easy to just walk from my trusted eye doctor, right through the door into your store.
  • GG
    Gidget
    May 2, 2026
    5.0
    Always a great experience at this location(White Oaks Mall) management and sales associates are phenomenal!!!
  • KH
    Krista Hermann
    Apr 24, 2026
    5.0
    Very fast turn around! I asked for same day service and they were ready within 30 minutes! I did call in advance to see if they had my prescription in and could do it quickly. The service was fantastic, fast, and very friendly.
  • GC
    Geena Chami
    Apr 21, 2026
    1.0
    We got a pair of expensive eye prescription glasses for my husband from white oaks London Ontario branch last July. Couple of months later we were away for few months my husband started experiencing issues with only the sunglasses. We went back to the store to explain the issue. The optician who helped us initially is Lia who said they will talk to branch manager, Kristie at whiteoaks mall and get back to us. The manager was away on a trip so we waited for a week then the manager contacted us but didn’t even investigate the issue. she started telling us lies after Lies. She lied about the type of the lenses then she lied about my husband calling the store on the same day we ordered it to upgrade to a better lenses which never happened since we are not knowledgeable on lenses. She then said we’ll fix them only if we pay extra money but they don’t guarantee it once we pay we can’t do anything about it. Basically we’ll pay the money and then throw it in the garbage. So we decided to do our own investigation to understand what kind of lenses they actually used verses what the manager is saying. We did our own investigation to find out she lied to us and that the lenses they used on both glasses are not what is written on the receipt and what the manager told us they used on the glasses. We will never go to LensCrafters at white oaks mall again and we’ll make sure to tell our family and friends not to do so.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified May 17, 2026Yext Knowledge Graph
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