Ultimate Care Agency is a compassionate, not-for-profit in-home care provider serving seniors in Saskatoon, SK, Hamilton, ON, and surrounding areas. We specialize in daily support that helps individuals live independently and comfortably in their own homes.
Our dedicated caregivers provide personal care, companionship, meal prep, housekeeping services, and more. We focus on building genuine relationships and delivering care that truly matters. We're the trusted hands that make your morning coffee, the friendly face at appointments, and the reliable support that keeps life meaningful at home. We don't just provide services — we become that trusted friend or a part of the family.
Because when care becomes overwhelming, it takes a village.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.