LensCrafters

Reviews

• EM

  Ev Me

  6 days ago
  5.0
  Hannah and Allen made purchasing glasses for the fist time a fun and easy experience. There are many options available depending on the prescription. Hannah & Allen were very knowledgeable and kindly helped with which selections suited our eyes. They went over each selection and made it easy to understand the options and difference in glasses/lenses. Dr. Nijesh Shah was also very knowledgeable and gave explanations to questions we had in a very detailed and clear manner that we can understand. Thank you everyone for your assistance in purchasing glasses. We can't wait to see and try on the new glasses. 🙌 T.E and M.E 🙂😎
• DJ

  David St John

  Aug 27, 2026
  5.0
  I was at The LensCrafters on Bayfield Street in Barrie and I was very, very satisfied and very comfortable with the two ladies that helped us, which was Mary and vidhi.. I came in with my wife and they were the first to help us and answer any questions that we might have. They brought me to exactly what I needed that suited me. I totally recommend LensCrafters to be the best place to find great prices for glasses. I give this five stars.
• GM

  glenna morales

  Aug 20, 2026
  5.0
  It’s definitely not my first time going to this store to get glasses, and I always find myself coming back because of the excellent customer service. All my questions are answered, and my needs are always taken care of. They make you feel like you’re dealing with a friend who genuinely wants to help and gives you honest, helpful advice. I would especially like to mention Allen for his outstanding customer service. He is always friendly, patient, and very helpful. I truly appreciate the great experience every time I visit!
• RM

  Ravi M

  Aug 18, 2026
  1.0
  I visited LensCrafters at Georgian Mall today looking for assistance, but unfortunately felt overlooked. I approached Jill for help, but she quickly went to the back of the store. Shortly afterward, I noticed another customer who arrived after me being helped promptly. I was also disappointed with the selection. I was shown mainly unisex glasses, whereas Pearle Vision downstairs offered a much larger selection, including dedicated men’s, women’s, and children’s options. Because of the experience, I decided to take my business to Pearle Vision instead. The difference in customer service was night and day. They were welcoming, attentive, and took the time to help me find what I was looking for I ended up purchasing two pairs of glasses from them. Based on my experience today, I would recommend giving Pearle Vision a try before LensCrafters at Georgian Mall. Customer service makes a huge difference, and unfortunately, LensCrafters missed the mark for me today.
• JB

  Jeramy Buckley

  Aug 18, 2026
  5.0
  Allen was absolutely fantastic. He was a very very very good example of customer service at its finest. He answered all my questions in a very professional way didn’t make me feel silly whatsoever. Buying designer glasses is very expensive on its own, but after talking with Allen, it was definitely the right choice, after all the work that he put in giving me all of his best knowledge on glasses it would’ve been a terrible decision to walk away And not buy the glasses. Instead, I bought the glasses and I’m so excited to pick them up. Thank you so much Allen for Such a good experience, I will highly be recommending LensCrafters in the Barrie mall to all my friends.

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