Club Pilates

Reviews

• MK

  Melita Kosic

  2 days ago
  4.0
  I started at club Pilates a year and a Half ago and loved It . I have decided to pull back from it and wanted To leave a message to the instructors Ramya and Michelle who taught me patience, the key to strength and a positive mindset. Hardest working ladies who made me feel the best After each and every Class. Thank you again!!
• SR

  Sharon Roberts

  Jun 29, 2026
  5.0
  Yes, absolutely. You can copy and paste it directly into a Google review. I've been so happy with my experience at Club Pilates. I have arthritis in my foot, so finding exercise that doesn't aggravate it has been difficult. The instructors are knowledgeable, encouraging, and always offer modifications when I need them. The studio is clean and welcoming, and everyone has been so friendly. Since starting, I've noticed improvements in my strength, flexibility, and balance, and I actually look forward to every class. Pilates has become an important part of my health and wellness routine. I highly recommend Club Pilates to anyone looking for a supportive, low-impact workout with fantastic instructors.
• DA

  Darimee Azmal

  May 29, 2026
  5.0
  Absolutely amazing experience. Everything is so clean, organized and professional. Rev the manager is sooo helpful and accommodating. Michelle is the best instructor. Like she actually points out the mistakes during the workouts. When I’m in her class, I don’t have to wonder if I’m doing it right or wrong because she will notice. She’s so attentive. I never liked any physical activity but club Pilates got me hooked.
• KK

  Kat

  May 13, 2026
  1.0
  Extremely disappointing experience with Club Pilates Ancaster, specifically in dealing with the General Manager, Rev. The instructors were great, but the customer service completely ruined the experience. After fulfilling the required 90 day commitment and paying nearly $1,000 over the past few months, I contacted the studio to cancel before the next billing cycle and before any additional services were used or rendered. Instead of handling the situation reasonably, Rev charged a $100 “early cancellation fee” despite the commitment period already being completed. When I pointed out that the agreement wording did not support that interpretation, the response shifted to attempting to charge me for an additional full month instead. The entire interaction felt far more focused on squeezing additional money out of a customer than providing decent customer service or acting in good faith. It was unnecessarily argumentative, contradictory, and honestly left a really poor impression of the business. I had originally intended to simply take a break and return in the future. After this interaction with Rev, I would not return or recommend this location to others.
• LF

  L Far

  Apr 20, 2026
  2.0
  Heavily corporate feel. Came in for a free intro class - had to purchase $30 grip socks before I was even sure I would enjoy the class. Class prices are not listed anywhere on the website and are only accessible by attending an intro class. (With a $30 sock purchase if you don’t have them already). Afterwards was verbally told one price of $179 for an 8 class pack which seemed fine. I received a contract in an email that outlined that price was contingent on a 3 month commitment. I let them know I wasn’t aware there was a committment for a class pack and THEN was told that the price was only for the first month of the commitment. After the first month of $179 the price was $239 for 8 classes for the remaining 2 months. This was not in my budget - nor did I appreciate being given the hard sell on a longer commitment with a slightly lower cost potentially if I engaged 5-6 emails later. This lack of transparency left a very bad taste in my mouth regardless of the quality of the classes. Hope this enterprise has a more transparent policy when in comes to pricing and commitment in the future.

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