Planet Fitness

Reviews

• MR

  Mario R

  Nov 12, 2025
  5.0
  Great location and gym is nicely clean with plenty of weights and treadmills. It does get very busy so I would suggest go early mornings.
• SS

  Sevün Heȟáka Sápa

  Nov 4, 2025
  1.0
  This planet fitness location was the catalyst for why I switched to anytime fitness and am so happy about my decision!! After reading some recent reviews about this planet fitness location it seems the staff still struggle with leaving their ego and judgements at the door. Not sure if Trinity (young, dark hair, lots of makeup) still works there, but she called the cops on me for eating a sandwich at the tables. I read other reviews about her (Trinity) going on power trips, calling the cops on members... if she hasn't been fired yet I would encourage the regional manager to part ways with her. Overall planet fitness has become full of riff raff and gross... i went to over 40 planet fitness locations all across the US for 5 years... it used to be nice, open 24 hours a day friendly staff but my last few months with planet fitness were awful, it's known for vagrants using the restroom, smelly decrepit lockerrooms, incompetent/rude staff, weirdos causing a scene... at the Corona CA location a guy came in with an axe holding a member hostage(IT WAS ON THE NEWS! LOOK IT UP!!). At another location near LA I tried complimenting a guy for looking very happy but he took it the wrong way and started arguing with me... the place has gone downhill, and I would encourage anyone who can afford $20 extra a month to switch to anytime fitness!
• JS

  james scott

  Oct 14, 2025
  5.0
  Andrew is the most helpful from all locations very knowledgeable and fixed our issue nobody else would or could thank you Andrew
• AA

  A

  Oct 14, 2025
  4.0
  PF is a unique experience for sure--not the greatest as far as equipment and literally no support bc the staff are not fitness professionals. But it's a place you can go and figure out how to make the most of it. Just know what you're doing. Staff are super sweet and as helpful and hospitable as they can be. Clean, predicable and always lots of space aside from a couple hours at night. Cheap.
• CJ

  cijo james

  Oct 12, 2025
  1.0
  I wanted to bring to your attention an issue I had on October 11th 2025 with the front desk staff. I arrived at the gym around 9:40 p.m., and although the gym closes at 10:00 p.m., the front desk lady Bernice was rude and did not allow me to work out.” She said I’m not allowing you to get in gym for a workout”In a rude manner.I asked repeatedly is it ok to workout until 10pm and she said that you cannot. I’ve been a member of this gym for the past 11 years, and I’ve never had an experience like the one I had today. When I tried to explain that the gym was still open, she spoke disrespectfully, which was very disappointing. Because of the way I was treated, I asked her to cancel my membership on the spot. she responded rudely and said, “Here you go, sign it. This will terminate your membership, and you’ll still be charged for one more month.” I was shocked by her attitude and the lack of professionalism. After being a loyal member for over a decade, I didn’t expect to be treated this way. I understand there are closing procedures, but I believe I should still be allowed to use the facility until closing time. The way the situation was handled felt unprofessional and discourteous. I would appreciate it if this could be addressed so that members are treated respectfully and allowed to use their time fairly. I’m requesting that this incident be reviewed and that management address the poor customer service displayed. Thank you for your attention to this matter.

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