Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
389 reviews
5 stars
353
4 stars
12
3 stars1
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their friendliness, patience, and helpfulness, making customers feel welcomed and valued.
Expertise
Many customers highlighted the staff's knowledge and professionalism, particularly in assisting with frame selection and understanding insurance options.
Efficiency
Customers appreciated the quick service and turnaround times for glasses and repairs, often exceeding expectations.
Atmosphere
The store environment was noted as clean, welcoming, and stress-free, contributing to a positive shopping experience.
Staff Recognition
Specific employees, such as Gia, Jessica, and Annie, were frequently mentioned for their exceptional service and dedication to customer satisfaction.
- AIAlyssa IbarraNov 17, 20255.0Jessica was so helpful and sweet! I had an unpleasant experience at a different location and was scared to get my glasses adjusted but then came to this location and was welcomed with a friendly smile and treated so well. Thank you so much for your help Jessica!!
- TGTami GendelNov 16, 20255.0Dr. Biancka Aghajanian did an excellent job with my 84 year old father. He is paralyzed and in a wheelchair chair . Rolando helped my father to choose his frames . He was kind, patient and very knowledgeable.
- FRFlor RamtooSep 30, 20255.0I'm very happy with Rolando, I give customer service A+. We need workers like him
- JMJim MillerSep 19, 20255.0Jessica at the Northridge Tampa store provides exceptional customer service. An expert in every way with regular glasses and the new high tech Generation 2 Rayban - Meta Glasses.
- ANAshley NarvaezSep 14, 20255.0Amazing experience at LensCrafters Northridge Mall (Unit 200)! Melisa went above and beyond explaining everything and making me feel comfortable—she was outstanding. Stephanie was super polite, friendly, and helped me get set up and checked in with ease. Ashley, the store manager, was also incredible—welcoming, supportive, and really made sure everything went smoothly. Both Dr. Mak and Dr. Yokomota were very professional, thorough, and explained everything clearly, even making sure my exam fit with my insurance. I usually don’t like going into stores, but the team here made it such a positive and stress-free experience. Excellent customer service, very patient and helpful—I’ll definitely be coming back and recommending this location!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Northridge offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands such as Prada, Versace, Dolce & Gabbana, and more.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Northridge?
You can schedule an eye exam online via the provided appointment link: https://examappointments.com/eeca/SearchExam?Office.number=0087.
What are the operating hours of LensCrafters Northridge?
LensCrafters is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters provides in-store pickup services for your convenience.
What payment options does LensCrafters Northridge accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses, and any questions you may have for the optometrist.
Are there any notable nearby places near LensCrafters Northridge?
Yes, notable nearby places include Tampa Avenue Eyexam of CA (optometrist), Ortho Mattress, and Chipotle Mexican Grill, which customers might visit before or after their eye care appointment.
How can nearby businesses like Tampa Avenue Eyexam of CA complement my visit to LensCrafters?
If you need additional optometry services or a second opinion, Tampa Avenue Eyexam of CA is nearby. Customers can conveniently coordinate appointments or check-ups in the same area.
What dining options are available near LensCrafters Northridge?
Nearby dining options include Chipotle Mexican Grill and The Burger Den, perfect for grabbing a meal before or after your eyecare appointment.