LensCrafters

4.7
393 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
9027 Tampa Ave, Northridge, CA
91324-3524, United States

Hours

Reviews

4.7
393 reviews
5 stars
357
4 stars
12
3 stars
1
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees like Annie, Jessica, and Gia for their exceptional service.

Expertise

The staff demonstrated a high level of knowledge about products and services, with many reviews highlighting their ability to assist customers in selecting the right frames and lenses.

Welcoming Atmosphere

The store was described as having a warm and inviting environment, where customers felt comfortable and valued throughout their experience.

Efficiency

Many customers noted the quick turnaround for services, including repairs and orders, which contributed to a positive overall experience.
  • GG
    Gerardo Gonzalez
    Dec 6, 2025
    5.0
    Annie was an absolute gem. She helped me adjust my frame to perfection! The customer service here is wonderful.
  • CV
    Cherryl Vinluan
    Nov 30, 2025
    5.0
    Celest gave us the best service. We got 3 pairs of glasses from her ans she was patient with my boy and my husband. Coming back again to change lenses on my husband's sunglasses. Very patient and I like that they dont hover over you when you try and pick you frames.
  • MC
    MARYANN CAMBEROS
    Nov 22, 2025
    5.0
    The staff are very welcoming and extremely helpful. When a frame I chose was suddenly discontinued, they insisted that I not leave the store empty handed. I appreciate the time they took to ensure I was completely satisfied. Thank you so much!
  • AI
    Alyssa Ibarra
    Nov 17, 2025
    5.0
    Jessica was so helpful and sweet! I had an unpleasant experience at a different location and was scared to get my glasses adjusted but then came to this location and was welcomed with a friendly smile and treated so well. Thank you so much for your help Jessica!!
  • TG
    Tami Gendel
    Nov 16, 2025
    5.0
    Dr. Biancka Aghajanian did an excellent job with my 84 year old father. He is paralyzed and in a wheelchair chair . Rolando helped my father to choose his frames . He was kind, patient and very knowledgeable.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.