Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
926 reviews
5 stars
896
4 stars9
3 stars2
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individuals like Luis, Omar, and Ashley.
Quick Repairs
Many reviews highlighted the fast and efficient service for repairs, often completed at no charge, which customers greatly appreciated.
Positive Experience
Overall, customers reported high satisfaction with their experiences, noting the welcoming atmosphere and the quality of service received.
Expertise
Several customers commented on the staff's knowledge and ability to assist with selecting frames and lenses, enhancing the shopping experience.
- ZZZillahNov 8, 20255.0I came in to get my glasses fixed after I sat on them. I wasn’t sure they were going to be able to fix it since it’s a frame with a wire holding the bottom lens and the wire completely ripped. The lens too came out of the frame but they were able to fix it for free within 7min! I was able to go back home and finish my hw. Shout out to Ashley for fixing them! 💯
- ETElizabeth TorresNov 8, 20255.0I had such a wonderful experience at LensCrafters this morning thanks to Angela! My glasses frame had come unscrewed, and she went above and beyond to help me get them fixed right away. Angela was incredibly kind, patient, and professional, she not only repaired my glasses but also took the time to explain my insurance coverage and guided me through starting an exchange. Her calm and friendly approach turned what could have been a frustrating start to my day into an easy, stress-free experience. Thank you, Angela, for your exceptional service and care!
- ERErick Angel RodriguezNov 7, 20255.0Great service, assisted me through my entire visit.
- JBJeff BaughmanOct 26, 20255.0Great service. Replaced my nose piece on my sunglasses quickly with no charge. Will definitely come back.
- SFStella FernandezOct 11, 20255.0My boyfriend and I have been coming to this LensCrafters for years, and we've always had great experiences. Everyone's visit is different, but we've consistently received excellent service and quality products. Recently, my boyfriend came in for new glasses, and Team Lead Luis was incredibly kind, friendly, and helpful. He not only helped my boyfriend order a new pair at a great price but also took the time to fix his current ones. Great customer service like that is truly priceless. If you're worried about wait times or crowds, I recommend coming in a bit earlier. Like any busy place, the staff can only help so many people at once. A little patience goes a long way, and it's always worth it here!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Northridge offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Northridge Fashion Center?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is LensCrafters located in Northridge?
LensCrafters is located at 9301 Tampa Ave, Unit 2000, Northridge, CA 91324-5627, inside the Northridge Fashion Center.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup for your convenience.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What are some nearby shopping options customers can visit before or after their appointment at LensCrafters?
Customers can visit nearby stores such as Aéropostale, Journeys, Banana Republic, Charlotte Russe, and Old Navy located in the Northridge Fashion Center.
Are there any nearby dining options close to LensCrafters?
Yes, nearby dining options include Sbarro for pizza, Auntie Anne’s Pretzels, Mrs. Fields bakery and coffee shop, Square Bar café, and Cafe Nieve for coffee and tea.
Can I combine a visit to LensCrafters with beauty services nearby?
Absolutely, nearby beauty and spa services include Benefit Cosmetics BrowBar, Macs & Stacks, Charlotte Tilbury, ILASHESYOU, Eleven17 Hair Studio, Plushed Beauty, and Grandeur Beauty LA.
How can nearby attractions like Galactic Challenge add to my visit to LensCrafters?
After your eye care appointment at LensCrafters, you can enjoy fun activities at the nearby Galactic Challenge, an amusement park and playground that’s great for family entertainment.