LensCrafters

4.8
200 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
843 Newport Center Dr, Newport Beach, CA
92660-6943, United States

Hours

Reviews

4.8
200 reviews
5 stars
188
4 stars
4
3 stars
0
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Stella, Gladys, and Monique.

Repairs and Adjustments

Many reviews highlighted the complimentary repairs and adjustments made to glasses and sunglasses, showcasing the store's commitment to customer satisfaction.

Eye Exams

The eye exams were noted as thorough and professional, with several customers expressing satisfaction with the care provided by the optometrists.

Product Selection

Customers appreciated the wide selection of frames and lenses available, often mentioning the assistance they received in choosing the right products.

Mixed Experiences

While most feedback was positive, a few customers reported issues with prescriptions and service delays, indicating some inconsistency in experiences.
  • AT
    Andy Tu
    Nov 8, 2025
    5.0
    Super helpful and professional. They definitely know what they’re doing. I got two pairs here a Ray ban transition and also lenses for my meta ai glasses. Thanks
  • GH
    Georgina Hayward
    Nov 8, 2025
    5.0
    monica was so sweet and quick! stepped in to get my glasses reshaped and it took 30 seconds! she sent me on my happy way! will come back for any glasses repairs ever needed!
  • JM
    J MORENO
    Nov 2, 2025
    5.0
    Athena was very good at their job. I was impressed with their skills on all levels. Especially the way they knew what frames to style my face with as they picked up many selections so quickly and made my decision easier. Picking out frames can be challenging and stressful, and they eliminated all of that for me.
  • NS
    Nancy Singer
    Oct 20, 2025
    5.0
    The Lenscrafter at Fashion Island has amazing customer service. They are knowldege, kind and gracious.
  • BB
    bmusicinoc
    Oct 11, 2025
    5.0
    Athena at the Fashion Island store did a good job repairing my sunglasses. She was also very courteous

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.