Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
208 reviews
5 stars
194
4 stars
4
3 stars0
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, with many customers praising individual employees for their exceptional service.
Product Quality
While many customers appreciate the selection and quality of frames, there are notable complaints regarding issues with lens prescriptions and quality control.
Repair Services
Customers frequently mention positive experiences with free repairs and adjustments, highlighting the store's willingness to assist with minor issues.
Mixed Experiences
Some reviews indicate dissatisfaction with specific incidents, particularly regarding communication and follow-up on orders, suggesting inconsistency in service quality.
- MGMindy GuralnikDec 29, 20255.0Monica is very helpful and sweet!
- SGSabrina GuralnikDec 29, 20255.0Monica is wonderful! Extremely helpful.
- FFFawnDec 27, 20255.0I walked in and was immediately assisted by Monique. What a relief to run into a place where someone who is completely friendly and ready to assist. She made effort to make sure I was within the budget. I walked out feeling I was really taken cared of and not dealing with someone truly looking out in my best interest and help me get what I really needed rather than upscaling me with stuff I don’t need. I will definitely be a regular customer here for sure. Definitely worth my trip and time coming here.
- FRFernando RiveraDec 19, 20251.0I have spent thousands of dollars at LensCrafters over the years, which is why this experience at the Newport Beach location, Store 1104, was extremely disappointing. I paid extra for upgraded lenses specifically because I rely on my glasses for work and professional photos. The anti reflective coating was the main reason I chose and paid for the higher priced lens package. After waiting weeks for the order, I discovered while visiting Warby Parker that the lenses did not have any anti glare coating at all. Warby Parker staff pointed this out immediately. When I returned to LensCrafters, their lab technician confirmed the coating had been missed and admitted it was a lab error. This mistake directly affected my ability to use my glasses for work, and it was frustrating that a cheaper competitor caught an error LensCrafters missed. What made this worse is that I emailed LensCrafters to resolve the issue and received no response. After years of loyalty and premium pricing, this level of quality control and customer follow up is unacceptable. At this point it is fair to ask why pay more for less. Warby Parker and most optical stores offer better pricing, and many provide comparable or better quality without these kinds of mistakes. Because of this experience, I will no longer be shopping at LensCrafters, and I would strongly advise others who depend on their glasses for work or daily use to look elsewhere or carefully inspect their orders.
- DVDanielle VandenBosDec 17, 20255.0I have had nothing but great experiences at the LensCrafters at Fashion Island over the years. However, during my recent visits, optician, Athena, has been absolutely wonderful! She is very friendly, helpful and most importantly very knowledgeable. Would highly recommend this store!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Newport Beach offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands such as Prada, Burberry, and Versace. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at this LensCrafters location?
This location accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and many more. All prescriptions are welcome.
What are the store hours for LensCrafters at 843 Newport Center Dr?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters Newport Beach?
Yes, you can schedule your eye exam appointment online via the provided scheduling link: https://examappointments.com/eeca/SearchExam?Office.number=1104.
Does LensCrafters offer in-store pickup for eyewear?
Yes, in-store pickup is available at this LensCrafters location.
What payment options are accepted at LensCrafters Newport Beach?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is the LensCrafters location wheelchair accessible?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What nearby dining options are available around LensCrafters at Newport Fashion Island?
Nearby restaurants include Ozumo for sushi, Yard House which offers vegetarian options, Mendocino Farms for sandwiches, Wolfgang Puck Cafe, 59th and Lex Cafe, Pinkberry for frozen yogurt, and Baking Betty's bakery and smoothie bar. These options are convenient for grabbing a meal or snack before or after your appointment.
Are there other optical or eye care providers near LensCrafters in Newport Beach?
Yes, Island Optometry provider of Eyexam of CA is nearby for additional optometry services.
What shopping options are available near LensCrafters at Newport Fashion Island?
Nearby shopping includes Fashion Island shopping center, Anthropologie for women's clothing and fashion accessories, Urban Outfitters, BHLDN bridal shop, AllSaints clothing store, and several boutiques like American Rag Cie and Ella Moss. These provide convenient fashion and accessory shopping around your visit.