Planet Fitness

4.3
727 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2530 Southport Way, National City, CA
91950, United States

Hours

Reviews

4.3
727 reviews
5 stars
498
4 stars
106
3 stars
34
2 stars
25
1 star
64

What are people saying?

AI-generated from recent customer reviews

Cleanliness

There are mixed reviews regarding cleanliness, with some customers praising the gym for being clean while others report filthy locker rooms and lack of sanitation.

Staff Friendliness

Many customers appreciate the friendly and helpful staff, noting their positive interactions and support.

Equipment Availability

The gym is generally well-equipped with a variety of machines, although some customers mention that certain machines are often busy.

Customer Service Issues

Several reviews highlight poor customer service experiences, particularly regarding billing issues and staff responsiveness.

Atmosphere

The gym is described as having a welcoming and non-judgmental atmosphere, making it suitable for newcomers to fitness.
  • AL
    A L
    Oct 31, 2025
    5.0
    Large, plenty of machines. Good price, cancel any time.
  • SC
    Scott carpenter
    Oct 24, 2025
    5.0
    I have never belonged to a gym, had always worked outside in construction or inside in restaurants and never had time but going to this gym feels easy, clean and at your own pace. The amount of different types of weights this place has is very impressive free weights, cardio machines, lift assist machines, all clean and very accessible. The payment plan is easy to set up and very affordable, in my option, it’s always very well staffed and friendly, clean and easy to get you individual work in either minimal waiting. Got the black card membership and love it. Not sure why I didn’t join earlier. “No judgement zone” the mantra, believe it.
  • JS
    Jonathan Belen Sanchez
    Oct 18, 2025
    3.0
    They just denied me access for being passed due one day ever since they got this homeless problem they do not have good customer service and actually try to be as rude as possible to you come on it's just a little petty and by the way not letting people access the gym because they're one day past due it's not going to fix that problem ....
  • DH
    Donald Harris
    Oct 11, 2025
    3.0
    I started coming here a lil over a year ago and it was super clean , however 80% of the time I've come in the last 3 to 4 months the men's locker room is usually in ruins, no toilet paper, filthy, and unkept. This location has become very subpar with cleaning. Always friendly but clean not so much !!...I'm not thrilled about coming as I use to when it was kept up really well hopefully they get back to that top notch cleaning soon or I'll be forced to go elsewhere
  • AR
    Antonio Rodriguez
    Oct 1, 2025
    1.0
    I had a 12:30 appointment and the girl at the counter had me wait ten minutes while she helped another customer. All she had to do was press a button for me. My massage would have been over and she would STILL be helping those people. At 12:40 she told me to step back because i was too close to the desktop. The machine didn't start till 12:43. The attitude was unnecessary. Yes, I was standing there for 11 minutes until another employee walked up. She never helped.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in National City, CA?

Planet Fitness in National City is open Monday to Friday from 5:00 AM to 10:00 PM, and on weekends from 7:00 AM to 7:00 PM.

Does Planet Fitness have holiday hours and where can I find them?

Yes, Planet Fitness has special holiday hours. For specific dates and times, please check their official website or contact them directly.