Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
434 reviews
5 stars
427
4 stars1
3 stars1
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly from staff members like Lynn, Ashlin, and Belinda, who were described as helpful, friendly, and attentive.
Staff Knowledge
Customers appreciated the staff's knowledge and professionalism, especially in assisting with frame selection and adjustments.
Positive Experiences
Many customers reported positive experiences, expressing satisfaction with the service and the overall atmosphere of the store.
Repair Services
The business received praise for its efficient repair services, with several customers noting quick and complimentary adjustments to their glasses.
Mixed Feedback
While most reviews were positive, there was one negative experience regarding staff behavior that stood out, indicating inconsistency in customer interactions.
- CGcezil g6 days ago5.0Lynn was amazing! She was so friendly and courteous. I look forward to seeing her again and will tell my friends and family to come here for their optical needs
- DLDaniel LaraJan 3, 20265.0Thanks to Pohai, she fixed my glass for me with out hesitation! And the rest of the staff was very friendly!
- JYjohn yapDec 30, 20255.0Ms.Lyn, manager she's very helpful & accomodating to my needs. She's very nice and she definitely knows what she's doing.
- RYRomaldo YoungDec 27, 20255.0Went to get my wife’s glasses adjusted and Ashlin hooked her up big time with awesome customer service.
- THT HDec 14, 20255.0My son and I went in on a random Sunday, and was helped by the most attentive and kind woman. She has a very unique name (Leozelli) , I may have butchered her name, but if you are EVER in need for glasses or repairs do not hesitate to go to LensCrafters, and ask for her- she will definitely help you, won’t rush you, will listen to your needs and not try to upscale you!!!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's provide?
LensCrafters at Macy's offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters at Macy's?
You can find designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, and more at LensCrafters at Macy's.
Does LensCrafters at Macy's accept vision insurance?
Yes, LensCrafters at Macy's accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
LensCrafters at Macy's is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Where is LensCrafters at Macy's located?
LensCrafters at Macy's is located inside Macy's at 3000 Plaza Bonita Road, National City, CA 91950.
Can I schedule an eye exam appointment online for LensCrafters at Macy's?
Yes, you can schedule your eye exam appointment online via their appointment link at https://examappointments.com/eeca/SearchExam?Office.number=9012.
Does LensCrafters at Macy's offer in-store pickup?
Yes, LensCrafters at Macy's provides in-store pickup services.
What nearby places can I visit around LensCrafters at Macy's?
Near LensCrafters at Macy's, you can visit several places including Happy Nails and Spa for beauty treatments, Three Boys Coffee for a cafe experience, and the Sensorama VR Arcade for entertainment.
How can visiting nearby places like Happy Nails and Spa or Three Boys Coffee enhance my trip to LensCrafters?
You can enjoy pampering services at Happy Nails and Spa before or after your eye care visit, and relax with a coffee or smoothie at Three Boys Coffee nearby, making your trip more convenient and enjoyable.
Are there any other stores near LensCrafters at Macy's where I can shop for footwear?
Yes, nearby stores like Finish Line at Macy's and Call It Spring offer a variety of shoes and sportswear, providing additional shopping options when you visit LensCrafters.