LensCrafters

4.8
430 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3030 Plaza Bonita Rd, National City, CA
91950-8012, United States

Hours

Reviews

4.8
430 reviews
5 stars
401
4 stars
8
3 stars
3
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Lezlie, Omar, and Beth.

Expertise

Many reviews highlighted the staff's knowledge and professionalism, particularly in assisting with eyewear choices and understanding customer needs.

Efficiency

Several customers noted the quick service and efficient handling of their requests, including repairs and eye exams.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding appointment cancellations and delays in service.
  • MG
    Matthew Green
    Jan 1, 2026
    5.0
    Came in with a missing screw in my glasses. They fixed them quickly and professionally. Will be a returning customer
  • MG
    Maritza Garcia
    Dec 30, 2025
    5.0
    You need to meet Donna she is amazing. She was so helpful , and attentive . Will definitely come back in future with her to help my glasses
  • BA
    Buk Ang
    Dec 26, 2025
    5.0
    Donna was very friendly and helpful.
  • EV
    Elvia valdes
    Dec 22, 2025
    5.0
    Super nice people and place
  • GJ
    Gregory Jubinal
    Nov 29, 2025
    5.0
    LensCrafters at Plaza Bonita Mall in Chula Vista deserves major recognition—especially Lezlie E. The moment my wife and I walked in, she paused her work just to assist us, and her customer service was absolutely top-notch. Lezlie was extremely knowledgeable about the Meta AI glasses and took the time to understand exactly what I needed. I ended up choosing the Wayfarer frames with transition lenses, and I couldn’t be happier. She made the entire process smooth, easy, and stress-free. If you’re looking for prescription glasses without any hassle—and want to feel genuinely cared for—ask for Lezlie. She’s the best!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.