Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
421 reviews
5 stars
392
4 stars
8
3 stars3
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their helpfulness, professionalism, and friendliness, with many customers highlighting specific employees like Omar, Lezlie, and Beth for their exceptional service.
Efficiency
While many customers appreciated the quick service, there were complaints about long wait times for eye exams and delays in receiving glasses.
Product Knowledge
Customers noted the staff's expertise in helping them choose frames and lenses, with several reviews mentioning the detailed explanations and recommendations provided.
Repairs and Adjustments
The business was commended for its willingness to repair glasses for free and provide quick adjustments, enhancing customer satisfaction.
Overall Experience
Most reviews reflected a positive overall experience, with many customers expressing their intention to return and recommend the store to others.
- SSSalima SegbefiaNov 15, 20251.0This is the worst experience I ever have with this office! Don’t come here ever!
- CMClaudia MontielNov 11, 20255.0Lens Crafters is the best place for Lens..! And Dr. Yang is the best..! 🔝🔝I recommend Dr. Yang 💯 percent for SURE..! And Leslie the best girl in assisting you..!
- LOLawrence OliveriNov 11, 20255.0Leslie is the best! She helped out very quickly and efficiently. Thank you!
- SESam EspinozaNov 9, 20255.0Today 11/9/2025, I came in to purchase some contacts @ LensCrafters in 3000 Plaza Bonita Rd. I explained my situation and Pohai help me right away , she made sure double checked to be sure I was good on my end I felt welcomed not rushed she is very knowledgeable she made sure I walked out of here satisfied. I gladly recommend LensCrafters to family members and friends. Thanks again. Good experience good staff.
- JGJocelyn Y. Osorio GarciaOct 16, 20255.0First time customer to LensCrafters, came in without an appointment. My husband was able to get his eye exam done fairly quickly. After that was done Beth Harnett assisted us in picking out the best frames that fit the style my husband was going for as well as ones that work with his prescription. She worked with us to get us the best price possible. I appreciate the whole team for the EXCELLENT service!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyecare services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer brand eyewear.
Which designer eyewear brands can I find at LensCrafters in National City?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many more at LensCrafters.
Does LensCrafters in National City accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the store hours for LensCrafters at 3030 Plaza Bonita Rd?
LensCrafters is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online through LensCrafters' booking link: https://examappointments.com/eeca/SearchExam?Office.number=0137.
Does LensCrafters offer in-store pickup for glasses and eyewear?
Yes, LensCrafters offers in-store pickup services for their eyewear products.
What forms of payment does LensCrafters accept?
LensCrafters accepts various payment options including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters accessible for customers with mobility needs?
Yes, LensCrafters provides wheelchair accessible entrance to accommodate customers with mobility needs.
What nearby stores can I visit after my appointment at LensCrafters in Plaza Bonita?
After your appointment, you can visit nearby stores such as Sunglass Hut for additional eyewear options, Pandora Jewelry for fine jewelry, or Bath & Body Works for beauty supplies, all located within Plaza Bonita.
Are there dining options close to LensCrafters at Plaza Bonita?
Yes, several dining options near LensCrafters include Gerry's Grill San Diego for Filipino cuisine, Freeze Gourmet for ice cream and fast food, and Potato Corner Plaza Bonita for quick snack options.
How can nearby entertainment venues enhance my visit to LensCrafters?
You can plan a fun day by visiting AMC Plaza Bonita 14, a nearby cinema, either before or after your visit to LensCrafters for eye care and eyewear shopping.