At Home Helpers, we specialize in providing comprehensive home care for seniors, new mothers, and individuals needing recuperative and continuing assistance. These services include companionship, personal care, homemaker services, 24 hours home care, wake-up/tuck-in services, respite care, wellness calls, meal planning, and Alzheimer's and Dementia care. What sets us apart from other agencies is that we offer consistency and familiarity to our clients. We do this by creating care teams for each client, which include a primary caregiver and two secondary caregivers. Home Helpers Napa Valley serves Napa, Petaluma, Sonoma, Fairfield, Green Valley, and the surrounding areas. More than anything, our goal is to make each person’s day a better day
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.