Carbon Health Urgent Care Murrieta

Reviews

• NG

  Nicole Garvito

  4 days ago
  1.0
  I for the life of me can’t understand why this place has such good reviews. Everything from beginning to end had the strangest vibe. The waiting room is so sterile, and i am not revering to cleanliness’s, which is the ONLY positive point on the place. Sterile as in cold lifeless way too modern which gave it my first odd feeling. Then we get called back, nurse triages, Dr comes in. (We picked this urgent care because it was listed as an orthopedic urgent care) She pressed her foot/ankle in three spots and said ok I guess we will x ray probably a sprain we can wrap it. Cool, I am aware we still needed to check before she went to dance again to prevent further injury as well as notes for school. There was Not much care or Concern that came from her. We saw her for approx 3 minutes total. Next was the clincher for me. The MALE nurse came for my 9 year old DAUGHTER and wouldn’t let me her mother walk with her to x ray. Talk about a red flag for a mother. What intelligent male would even feel that was smart OR OK to do? She came back with her foot wrapped and we were told to go home. “We will call work with results.” Now I mentioned to both nurse and Dr we needed to know for dance and school but ok we will leave with zero Post care meet with the Dr following the xray or any instructions for care at home. Just, “We will call you “ it’s now 4:30’ three hours later and no call About her x ray that they had instantly after imaging! No notes for school or dance. No diagnosis. What a complete waste of time. I’ll be going back To 24 hour urgent care where they treat people especially children like humans. Not robots. And have never tried to take my child who has medical anxiety down a hall alone with a strange man.
• AM

  Allison Moore

  4 days ago
  5.0
  Never had a bad experience at carbon health. All the staff is so nice and helpful and the environment is super clean
• LC

  Lucciano Chord

  Mar 2, 2026
  1.0
  I'm worried if I broke my foot a week ago or not and they can't be bothered to tell me the results. Their app is terrible, there are no Dr.s notes listed, and only a Dr can tell me anything over the phone apparently and they refuse to talk to me. On top of all that, I paid my deductible in person and their app is claiming I still owe. Edit: turns out it is broken and if I didn't pester them I would've never known...
• SJ

  Shane Johnson

  Feb 22, 2026
  1.0
  Went there to get my daughter antibiotics for the flu. Totally disregarded what I told the Dr, and gave her a test and said she was negative. Took her to Radys afterwards, got tested, came out positive, and was reprimanded for why I waited so long to bring my daughter in for antibiotics for Flu A. Need a drug test, carbon health can probably accomplish that without screwing up too bad. Need actual medical care? Go see a better Dr.
• JT

  Jeremiah Tiberend

  Feb 19, 2026
  1.0
  absolutely horrible, would recommend any other urgent care other than this one. front desk lady was acting like i was stupid and wanted nothing to do with me. wish i got her name absolutely horrible experience