Site for Sore Eyes - Mountain View

Reviews

• SN

  Stanko Natananic

  Apr 28, 2024
  3.0
  While Dr. Cheung is personable and professional, the other 2 folks at the reception today 4-27-24 could definitely be replaced by some sort of a AI driven robot. The lady was too preoccupied with her phone to even remotely be engaged in the conversation. The guy was cold and distant, without even any attempt to make small talk. His eyes were just darting around the room as if we didn’t breathe the same air. While I’m not a proponent of automation by any means, today’s interaction with the reception folks definitely warrants humans becoming absolete due to their lack of interpersonal skills. Oh well….
• SM

  Shawn M

  Aug 20, 2021
  1.0
  Anti glare coating peeling off after one year or so of use (see picture). This is despite the fact that I paid $400 on top of my VSP insurance and asked them to put the best coating. My previous glasses that I got from Palo Alto the coating has still not come off after ten years. I was careful and didn’t wash with water or soap. I used lens cleaning wipes specially designed for cleaning glasses from Zeiss. From what I can tell, they used sub-standard materials, and charged me for a premium product
• KP

  Kat Park

  May 23, 2018
  3.0
  The eye doctor is absolutely lovely and did a very thorough job during our appointments. However, the manager / owner isn't very kind and wasn't really helpful when I purchased my contacts. Probably wouldn't recommend the customer service here.
• ML

  Michael Lubensky

  Jun 3, 2016
  1.0
  Quality of service is at the bottom, prices are up high.
• CC

  Carolyn Chan

  Jul 15, 2011
  5.0
  Kenny is so professional and so helpful in helping all our optical needs. He is the best. I highly recommend Site for sore eyes, Mountain View for all my friends and families. The price is very reasonable. I have checked around. His price is even better than Walmart.

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