Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,150 reviews
5 stars
1,077
4 stars
19
3 stars2
2 stars11
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, professionalism, and friendliness, with many specific mentions of employees like Bertha, Elvia, and Maryam.
Repair Services
The business received positive feedback for quick and free repairs of glasses, with many customers expressing gratitude for the efficient service.
Mixed Experiences
While most reviews were positive, there were a few negative comments regarding specific staff interactions and issues with insurance clarity.
Product Knowledge
Customers appreciated the staff's expertise in helping them choose the right frames and lenses, with detailed explanations of options available.
Accessibility
The location was noted for its convenient parking and wheelchair-friendly access, enhancing the overall customer experience.
- CMCharles MetelmannOct 23, 20255.0We came in right at closing time on a Sunday afternoon/evening. The lady assured us it was OK and asked how she could help. She took care of us & billed our insurance.
- NTNatasha ThomasOct 18, 20255.0Elvia was amazing. Super helpful fixing a pair of glasses I accidentally slept on.
- NTNguyen Xuan TuongOct 10, 20255.0Incredibly helpful service! I lost a tiny screw from my glasses and the staff here replaced it in less than a minute, completely free of charge. So appreciative!
- AZA ZOct 10, 20251.0The blonde women in the front desk is super privileged and annoying, with no respect to people. I had to cancel my appointment because I don’t feel safe to work with such a person on my eyes.
- RRRon RosenOct 4, 20255.0I came to the store for a problem with my glasses. Maryam and Marc were wonderful and very helpful! I was truly impressed with their professionalism and patience. Very refreshing! Highly recommended! Will highly recommend the store to family and friends!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Mountain View offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters in Mountain View?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Mountain View?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What payment options are available at LensCrafters?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides an in-store pickup service for your convenience.
Where is LensCrafters located in Mountain View?
LensCrafters is located at 1898 W El Camino Real, Mountain View, CA 94040.
Are there any nearby places of interest around LensCrafters where I can shop or dine?
Nearby you can visit Tony & Alba's for pizza, Cafe Mazeh for Mediterranean cuisine, and Cost Plus Mountain View for home decor shopping.
Is there a hotel close to LensCrafters if I need accommodation?
Yes, the Residence Inn by Marriott Palo Alto Mountain View is a nearby hotel offering comfortable accommodation.
Where can I rent a car near LensCrafters in Mountain View?
Hertz Car Rental locations are nearby, including Hertz Mountain View at El Camino Real, making it convenient for car rentals.
How can I schedule an eye exam appointment at LensCrafters Mountain View?
You can schedule your eye exam online at https://examappointments.com/eeca/SearchExam?Office.number=3016 or directly at the store.