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LensCrafters

4.8
(1215 reviews)

Business Details

1898 W El Camino Real, Mountain View, CA
94040, United States
(650) 961-2837

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1898 W El Camino Real, Mountain View, CA
94040, United States

Hours

Reviews

4.8
1,215 reviews
5 stars
1,134
4 stars
20
3 stars
3
2 stars
13
1 star
45
  • LC
    Leo Chen
    4 days ago
    5.0
    I came in because my glasses were not comfortable and Bertha was able to fix my issues. Bertha was super helpful and friendly with great customer service! Highly recommended!
  • HC
    Hui Chen
    5 days ago
    5.0
    Bertha greeted me when I was browsing at the store. She is very patient and knowledgeable in helping me choosing the frame and lenses. I highly recommend her to any customer. Thank you!
  • VB
    Violet Beauregarde
    Mar 9, 2026
    5.0
    To Whom It May Concern: I was at the LensCrafters in Mountain View recently while my boyfriend had an eye exam. Bertha helped us while we were there and she was great: really patient, explained our insurance clearly, and helped us sort through frames even though the store was busy. While she was helping us, a male coworker came up and started speaking to her in a raised tone right in front of customers. The experience was uncomfortable, especially since she was in the middle of assisting us. What stuck with me was how Bertha handled it. She stayed calm and kept helping us like nothing happened. I felt this deserved recognition, especially in today’s day and age. I don’t normally write reviews, but I felt like it was worth mentioning. Employees like this make a big difference in the customer experience. Please encourage this humanity in your employees and let Bertha be a guide.
  • IN
    Isabella Nava
    Mar 1, 2026
    5.0
    Have been coming here for a couple of years now and I absolutely love the service here. All the people working here absolutely put their time into helping you to make sure you’re satisfied. I came in today to get a new pair of glasses and Bertha helped me with the decision, She’s very helpful so if you decide to come here ask for Bertha!
  • EL
    Eliza Lopez
    Feb 28, 2026
    5.0
    Bertha at LensCrafters in Mountain View was amazing! She was so patient, kind, and genuinely helpful throughout the whole process. She made picking out glasses easy. Truly great customer service..thank you, Bertha, for taking such good care of me and my fam.. Highly recommend asking for her if you visit!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified March 15, 2026Yext Knowledge Graph
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