Business Details
About
Home Health Care ServiceSenior Citizen Center
Home Instead provides compassionate, professional in-home senior care designed to help older adults live safely and comfortably in their own homes in Morgan Hill and surrounding areas. Our highly trained Care Pros assist with daily activities such as personal care, meal preparation, medication reminders, and light housekeeping, while also offering meaningful companionship and emotional support. We provide specialized care for individuals with Dementia, Alzheimer's, Parkinson's and more. We also provide specialized transitional care, including post hospital-discharge.
We offer 24/7 support, every day of the year, including holidays, so you and your loved ones can have peace of mind knowing help is always available when you need it.
Every care plan is personalized to fit your family’s unique needs, ensuring your loved one receives the right level of care to maintain independence, dignity, and quality of life.
Home Instead is trusted by families throughout the community, and our reputation is reflected in our positive Google Reviews, which showcase real experiences and satisfaction from the people we serve. We believe in building lasting relationships with both seniors and their families, bringing you comfort, peace of mind, and a trusted partner in care.
Call (408) 370-6360 today for your free senior home care assessment.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
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Reviews
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- MLMaria Botello LopezJul 10, 20255.0We have received wonderful care from all the home health aides. We appreciate the flexibility in accommodating our needs and time schedule. Anna has been with us 1 year. She anticipates our needs. In addition to household help and personal care she helps with the physical exercises. The helpers are caring and go above and beyond. This is not just “a job” for them.
- BJBarbara JasperDec 20, 20245.0Have used Home Instead for 4 years. I would highly recommend them. Everyone is easy to work with and very professional. Especially Grizelda Lara, she is a gem. She has been with me all 4 years and I could not get along without herl
- MCMark CashFeb 23, 20235.0Just wanted to give a shout out for my mom's wonderful caregiver Touria. She's is a great support and help with mom's needs and truly lives her job !
- JBJennifer BruhnJul 15, 20215.0Home instead is reliable and provides quality care. I have needed private caregivers many times and Matt at home instead is someone you can count on! I definitely recommend home instead!
Frequently Asked Questions About Home Instead
How does Home Instead support Veterans?
Home Instead is dedicated to supporting veterans by providing personalized, compassionate in-home care and expert guidance in navigating VA benefits. Our team assists veterans and their families with understanding, applying for, and utilizing benefits such as Home Maker, Home Health Aide, and Respite Care, ensuring they receive the care and support they deserve.
If you would like to choose Home Instead as your care provider, please share our NPI number—1417783234—with your VA social worker to facilitate your enrollment and benefits coordination.
We are honored to serve those who have served our country, ensuring veterans can age with dignity and independence in the comfort of their own homes.
What types of payments are accepted?
We accept a variety of payment methods, including Long-Term Care insurance, automatic withdrawals from any bank account, checks, credit and debit cards, as well as workers' compensation insurance.
Is Home Instead licensed, insured, and bonded?
Yes, Home Instead is fully licensed by the California Department of Social Services, ensuring compliance with all state regulations for home care organizations. In addition to our licensing, we are both insured and bonded, providing our clients with peace of mind and an added layer of protection. This commitment to regulatory standards and client safety reflects our dedication to delivering high-quality, trustworthy care.
What screening do Care Pros go through?
At Home Instead, our Care Pros undergo a comprehensive and rigorous screening process to ensure the highest standards of safety and reliability. Each candidate must:
1. Complete an in-depth interview and reference check.
2. Pass fingerprint-based background checks conducted through both the Department of Justice (DOJ) and the FBI.
3. Undergo drug screening.
4. Register as a California Home Care Aide (HCA), which includes clearing all required state and federal checks.
5. Individuals with a disqualifying criminal record are not eligible for employment with us.
We are committed to only sending Care Pros into your home whom we would trust with our own families, ensuring peace of mind for every client we serve.
What training do Home Instead Care Pros receive?
Our Care Pros complete a mandatory 5-hour initial training program focused on essential caregiving skills, including personal care and safe transfer techniques using assistive equipment such as Hoyer lifts, wheelchairs, and gait belts. This foundational training ensures our team is prepared to deliver safe and effective support from day one.
In compliance with California state regulations, Care Pros are also required to complete at least 5 hours of continuing education each year. These ongoing training hours cover critical topics such as dementia and Alzheimer’s care, home safety, hospice care, and more, ensuring our staff remains up-to-date on best practices and specialized care needs.
This combination of comprehensive initial and ongoing education reflects our commitment to providing high-quality, knowledgeable care for every client.
Does Home Instead provide transitional care?
Yes, Home Instead provides comprehensive transitional care services for individuals returning home after a hospital stay, skilled nursing facility, or rehabilitation center. Our dedicated case manager works closely with discharge planners and healthcare teams to coordinate every aspect of the transition, ensuring a safe and smooth return home. This includes developing a personalized care plan, communicating with all involved parties, and preparing the home environment to support recovery and reduce the risk of readmission. Our Care Pros then deliver the in-home support needed to help clients recover comfortably and confidently.
How quickly can care start with Home Instead?
Care with Home Instead can begin almost immediately. We have an extensive team of skilled Care Pros available around the clock to provide exceptional care whenever it’s needed. Additionally, our 24/7 support team is always on hand to assist you, ensuring continuous communication and peace of mind. Our expertise and reliability allow us to respond quickly to your needs, so you receive timely, compassionate support whenever it’s needed most.
How often do you check in with clients and monitor changes to care or conditions?
Our dedicated case managers maintain regular contact with each client to ensure their care needs are consistently met and any changes in condition are promptly addressed. Typically, each case manager checks in either through in-person visits or, for those who prefer less direct contact, by phone. This ongoing communication allows us to closely monitor our clients’ well-being, make timely adjustments to their care plans, and provide families with peace of mind.
What tools do you use to help families stay connected to their loved one’s care?
Home Instead leverages advanced technology to keep families informed and connected with their loved one’s care. Through the WellSky Personal Care App, family members have real-time visibility into their loved one’s care schedule, can see which Care Professional is assigned, and access updates, notes, and photos uploaded by our team. This platform allows families, especially those living far away to stay closely involved and reassured about the quality and consistency of care being provided.
This comprehensive approach provides peace of mind and transparency for families, no matter where they are.
What types of in-home care services does Home Instead provide in Morgan Hill?
Home Instead offers compassionate in-home senior care including personal care, companionship, meal preparation, light housekeeping, transportation, hospice support, Alzheimer's and dementia care, Parkinson's care, transitional care, and respite care.
Is Home Instead licensed and insured to provide home care services?
Yes, Home Instead is fully licensed by the California Department of Social Services and is both insured and bonded to ensure compliance and client protection.
What screening and training do Home Instead Care Pros receive?
Care Pros undergo comprehensive screening including interviews, reference checks, fingerprint-based DOJ and FBI background checks, drug screening, and state registration. They complete a mandatory 5-hour initial training plus at least 5 hours of continuing education annually covering specialized caregiving topics.
How quickly can Home Instead start providing care?
Home Instead can begin care almost immediately with an extensive team of skilled Care Pros available 24/7 and a support team always on hand to assist.
What payment methods are accepted by Home Instead?
Home Instead accepts Long-Term Care insurance, automatic bank withdrawals, checks, credit and debit cards including American Express, Discover, and Visa, as well as workers' compensation insurance.
What areas does Home Instead serve around Morgan Hill?
Home Instead serves Morgan Hill and surrounding areas including Coyote, Gilroy, Madrone, Alamitos, Hollister, San Martin, Almaden, New Almaden, Edenvale, Evergreen, South San Jose, Gold Creek, Almaden Lake, The Almaden Villas, Almaden Springs, Sunrise Almaden, California Ridge, Woodside of Almaden, West Santa Teresa Foothill, Watsonville, Santa Cruz, Salinas, Capitola, and Soquel.
How does Home Instead support veterans in Morgan Hill?
Home Instead provides personalized compassionate in-home care for veterans, assists with understanding and applying for VA benefits like Home Maker and Respite Care, and accepts their NPI number 1417783234 for seamless benefits coordination.
What nearby medical professionals and services are close to Home Instead in Morgan Hill?
Nearby medical professionals include Shiva Mohtashami (doctor, hospital), Maury Harwood (family practice, surgeon), South Valley Neurology, Dr. Manalili (dentist), Dr. Benjamin Stein (dentist), Shorey Dentistry, Dr. Michael K. Singh (dentist), Smruti Nalawadi MD (internal medicine), and Saffarian (urologist), making it convenient for clients to coordinate care.
Are there nearby financial and professional services near Home Instead for clients and families?
Yes, nearby services include The Meyer Team (real estate), Resilient Wealth Planning (financial advisor), Pacific Coast Mortgage Company, Pinnacle Bank, Grifall Family Chiropractic, and Heatscape INC., which can assist clients and families with various professional and financial needs during care planning.
What community and lifestyle amenities are near Home Instead in Morgan Hill?
Nearby amenities include SchuLiu Farm (urban farm/agriculture) and Butterfield Self Storage, offering convenient access to local resources and community services for clients and their families.