LensCrafters

4.6
317 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
22500 Town Cir, Moreno Valley, CA
92553-7517, United States

Hours

Reviews

4.6
317 reviews
5 stars
279
4 stars
7
3 stars
4
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Lisa, Minha, and Daniel, received high praise for their helpfulness, friendliness, and professionalism.

Store Cleanliness

Multiple customers noted the store's cleanliness, contributing to a positive shopping experience.

Repair Services

Many reviews highlighted the quick and free repair services provided for glasses, enhancing customer satisfaction.

Mixed Experiences

While most feedback was positive, some customers reported issues with order fulfillment and customer service, particularly regarding refunds and delays.

Knowledgeable Staff

Customers appreciated the staff's knowledge and ability to answer questions, especially regarding eyewear options and prescriptions.
  • SM
    Scott Munson
    6 days ago
    5.0
    I came in to select a new pair of glasses based on the prescription provided by my doctor in Los Angeles. Minna, the Assistant Manager, handled my case, helped me pick out a very nice pair of glasses, clearly explained all of the prices and options available to me, and was just a pleasure to work with throughout.
  • TM
    Tyler Madden
    Nov 11, 2025
    4.0
    I came in today for a warranty issue and was assisted by Elizabeth. I was very frustrated with some past issues involving repairs and warranties. Idk if they saw me coming but Elizabeth was well prepared to handle my situation and was very respectful and understanding with my previous visits and explained some issues that are out of her control to calm the situation. I ended up resolving my warranty work and I also purchased another pair of glasses with her help and advice. A nice experience.
  • JD
    John Dawson
    Oct 19, 2025
    5.0
    Minha was very sweet and a great help!!
  • MA
    Michael Allen
    Sep 23, 2025
    5.0
    I had went in looking for a pair of sunglasses with no expectation in mind. This was my first experience at a lens crafters. When walking in the store I immediately noticed how clean it was and was immediately greeted by two ladies. They helped me narrow down some choices and I decided on some ray bans. Jeanelle was so helpful and helped me find a pair I loved. Ellie was also nice by giving me opinions and helping me narrow down my choices.
  • JP
    Jeanelle Peveler
    Sep 14, 2025
    5.0
    Loved the experience here. Very clean store and professional staff.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.