LensCrafters

4.6
279 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
228 Del Monte Ctr, Monterey, CA
93940-6130, United States

Hours

Reviews

4.6
279 reviews
5 stars
244
4 stars
9
3 stars
2
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, highlighting specific employees like Ceci, Suzi, and Allie for their exceptional service.

Repair Services

Many reviews noted that the store provided quick and free repairs for glasses, which customers greatly appreciated.

Product Selection

The store was recognized for its wide variety of glasses and lenses, with many customers expressing satisfaction with their selections.

Efficiency

Customers reported positive experiences with the speed of service, including quick eye exams and fast turnaround on glasses.

Mixed Experiences

While many reviews were positive, some customers expressed dissatisfaction with management and specific incidents, indicating inconsistency in service quality.
  • GF
    Gilad Fuhrmann
    Nov 15, 2025
    5.0
    Jennifer was super nice and fixed my glasses for me probonl and super quick!
  • DH
    Debbie Hinton
    Nov 6, 2025
    5.0
    We came to see the new.mod AI Ray Ban glasses...and to see if they could adjust my daughter's glasses. They adjusted her glasses, cleaned them, and gave us a tour. Lots of suttle upgrades... very nicely upgraded..
  • RW
    Robert Weigler
    Oct 11, 2025
    5.0
    I called and spoke to Allie about my busted strings to hold my lenses. She said she could replace the strings at no charge. I arrived and gave her the glasses and she said it would take about 20 min. I returned to the store and Allie had replace both strings at no charge. She was friendly and professional. 5 Stars!!! Thank you Allie for helping this out-of-town visitor from Texas. Robert
  • FE
    Francisco A Esparza
    Sep 10, 2025
    5.0
    My experience today at LensCrafters was very swift. From the warm greeting to promptly setting me up to see the OD. Exams went by and I was ready to choose my glasses. I went with Ray-Ban. What I enjoyed was the space they gave me to browse yet gave soft check ups from the staff. When I was ready Ceci made sure I got the 50% OFF LENSES promo (Saved $230). She was also very thorough on information I needed to know. Thank you Ceci 🫶🏼 and the team as well 👏🏽 I appreciate the help.
  • DK
    Dr Kevin Kaldy
    Aug 30, 2025
    5.0
    Me and my family have had our eyes checked here, bought multiple pairs of glasses,(regular, computer, sun) all were amazing and the staff couldn’t have been better and more helpful! Nose pieces needed changed a couple of times, did it without question or charge. I will be back!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.