LensCrafters

4.6
285 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
228 Del Monte Ctr, Monterey, CA
93940-6130, United States

Hours

Reviews

4.6
285 reviews
5 stars
250
4 stars
9
3 stars
2
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting their willingness to assist with repairs and adjustments at no charge.

Product Selection

The store offers a wide variety of glasses and lenses, with many customers appreciating the diverse designs and options available.

Professionalism

The staff, including optometrists, were noted for their professionalism and thoroughness during eye exams and consultations.

Mixed Experiences

While many reviews were positive, some customers reported issues with management and product quality, indicating a need for improvement in these areas.
  • BR
    Buck Rogers
    Jan 5, 2026
    5.0
    I had an excellent experience at LensCrafters thanks to Jen. From the moment I walked in, she was welcoming, patient, and incredibly knowledgeable. She took the time to really listen to what I needed, answered all of my questions clearly, and made the entire process easy and stress-free. Jen went above and beyond to make sure I was comfortable and confident in my choices, and her professionalism combined with genuine kindness truly stood out. Customer service like hers is rare, and she’s a huge asset to LensCrafters. I couldn’t be happier with my experience! The Monterey lens crafters has now gained a lifetime customer, I definitely will be recommending friends, and family. Thank you Jen!
  • GS
    Gabriella Schlesinger-James
    Dec 28, 2025
    5.0
    I stopped by because one of the arms had fallen off of my glasses - I’m not even a client there and they helped me kindly and quickly!!! So so friendly!! While I was waiting (which wasn’t long), I perused the selection of glasses and they have soooo many cool designs!! So great so kind! Go to LensCrafters in the del Monte shopping center!!!
  • LM
    Latasha M
    Dec 13, 2025
    5.0
    Great customer service. and friendly staff
  • AG
    Amanda Griffith
    Nov 23, 2025
    5.0
    Great ladies working! I walked in with my daughter’s broken glasses and they fixed them without hesitation.
  • GF
    Gilad Fuhrmann
    Nov 15, 2025
    5.0
    Jennifer was super nice and fixed my glasses for me probonl and super quick!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.