LensCrafters

4.9
1069 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1731 Montebello Town Ctr, Montebello, CA
90640-2164, United States

Hours

Reviews

4.9
1,069 reviews
5 stars
1,030
4 stars
14
3 stars
2
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, especially Hilda and Pat, received numerous praises for their exceptional customer service, being friendly, helpful, and attentive.

Efficiency

Many customers noted the quick service, with several mentioning fast repairs and eye exams, often completed in under 15 minutes.

Product Knowledge

Staff members demonstrated strong knowledge about products and options, helping customers make informed decisions about their eyewear.

Mixed Experiences

While most reviews were positive, there were a few negative experiences regarding rude service and incorrect prescriptions, indicating inconsistency in customer interactions.

Welcoming Atmosphere

Customers frequently commented on the welcoming and pleasant environment, making their visits enjoyable.
  • JQ
    Jonnie Quesada
    Nov 11, 2025
    5.0
    My visit at Lancrest crafters was wonderful Linda or Hilda was a wonderful helper. She helped me with everything I could’ve gotten what I wanted without her help. She has good taste sunglasses and everything else. She deserves a 50 for me thank you.
  • MR
    Marquis Robinson
    Nov 10, 2025
    5.0
    Visited this location today and received immediate help from Pat! This store was able to quickly adjust frames I purchased from another LensCrafters closer to home and get me back to seeing comfortably. Such a great experience, thank you!!
  • EH
    esmeralda hernandez
    Oct 24, 2025
    5.0
    Pat was amazing, extremely sweet if it wasn’t for him giving me separate suggestions i would of not found my dream glasses!!!
  • JR
    Jonathan De La Rosa
    Oct 20, 2025
    5.0
    Came in for a repair and Joanna took care of my glasses in less than 15 mins. Thank you!
  • PE
    Paulina Espinoza
    Oct 12, 2025
    5.0
    Dr. William Overman was awesome. He made great small talk and was very attentive. Thank you!!! The whole process was fast 👍

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.