LensCrafters

4.6
183 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3401 Dale Rd, Modesto, CA
95356-0586, United States

Hours

Reviews

4.6
183 reviews
5 stars
163
4 stars
2
3 stars
1
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joy, Haimish, and Jacob.

Professionalism

Customers noted the professionalism of the doctors and staff, highlighting thorough examinations and clear communication.

Sales Tactics

Some customers expressed dissatisfaction with aggressive upselling tactics, particularly regarding appointment cancellations and virtual services.

Overall Experience

Overall, the majority of reviews reflected positive experiences, with many recommending the location for its service and care.
  • CR
    Carlos Romero
    3 days ago
    5.0
    I was able to get my glasses fixed and they were awesome thanks to Joy, she was so kind and helpful!
  • JT
    Joseph Trejo
    Jan 4, 2026
    5.0
    Joy was very helpful in repairing my girlfriend’s glasses and took no time at all at no charge. Absolutely amazing
  • AM
    Alejandra Mojica
    Dec 24, 2025
    5.0
    I was helped by Haimish to help set up my eye exam and he made the process seamless! My exam was conducted by Karina who was very friendly and knowledgeable. The Dr was great! Finally, Joy helped me with my glasses and she too was wonderful to work with! Excellent customer service and care!
  • YY
    Young Yajirobe
    Dec 24, 2025
    5.0
    MAN, went in the store didn’t even buy anything. The knowledge I receive from Jacob, was unmatched. Not only did he make it super customizable, talking to me about sports. He still made me feel welcome! Wished I had my wallet cause I would have for sure bought my pair! This man Jacob deserves a raise!
  • KV
    Kassandra V
    Dec 15, 2025
    2.0
    They will cancel your set appointments to try to upsell their new virtual appointments that are 5x as expensive as the regular co-pay for most insurances. $10 vs $49. They will wait until almost the last minute to call and cancel your regular appointment for their new virtual one and then let you know about the new charge. It has happened to everyone in my family that has tried to set their appointments up in person at this specific location and without fail, they cancel and try to up-charge and push the new option. Haven’t used their actual services since I do not appreciate these sales tactics and it leaves a bad taste in your mouth about their care for your well-being and their business ethics.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.