Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
LensCrafters
30 The Shops At Mission Viejo, Mission Viejo, CA
92691-6527, United States
Hours
Reviews
4.8
941 reviews
5 stars
899
4 stars4
3 stars2
2 stars3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.
Efficiency
Customers frequently mention quick service and timely processing of orders, with many receiving their glasses or repairs in a short amount of time.
Product Quality
While many customers are satisfied with their glasses and the selection available, there are some complaints regarding issues with prescriptions and frame durability.
Store Environment
The store is noted for its clean and welcoming atmosphere, contributing to a positive shopping experience.
Mixed Experiences
Some customers reported negative experiences related to specific staff interactions and communication issues, indicating inconsistency in service quality.
- DKDave Kurian6 days ago5.0The eye exam was quick and easy. Melissa M was fantastic helping me with getting new glasses. She was very informative and pleasant to work with.
- EHEd HeinsiusNov 14, 20255.0Walked in had my glasses handled on the spot. Great service!
- ACAnthea ChadeOct 28, 20255.0Sar was very kind and helpful. A very efficient store!
- AKAl KOct 23, 20255.0Greeted was kindness and upon learning that I wanted to make a claim for damage protection on a pair of glasses - I was given full assurance that my claim would handle right away. My claim was processed with zero issues. My new glasses will be available within 10 days! Great service
- GDGilbert DiazOct 1, 20255.0Everything was smooth and quick! Vanessa did a great job with getting the right frames and lenses for me. Gratefully I was able to get my glasses same day! Will definitely be returning
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What designer brands of eyewear can I find at LensCrafters?
You can find eyewear from brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many more at LensCrafters.
What are the regular operating hours of LensCrafters?
LensCrafters is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
Does LensCrafters provide in-store pickup services?
Yes, LensCrafters offers in-store pickup for your convenience.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam online through the provided appointment link at https://examappointments.com/eeca/SearchExam?Office.number=1321.
What types of lenses are available at LensCrafters?
LensCrafters offers High Definition, Anti-reflective, Polarized, and Traditional lenses.
Which nearby optometrists are close to LensCrafters at The Shops At Mission Viejo?
Nearby optometrists include Eyedeology Optometry and Patel Vision Group, provider of Eyexam of CA, both located near The Shops At Mission Viejo.
What nearby dining options can I explore before or after visiting LensCrafters?
You can enjoy meals at The Cheesecake Factory, Marketplace Cafe, Nordstrom Ebar Artisan Coffee, Sessions West Coast Deli, or Crepes De Paris, all conveniently located near LensCrafters.
Are there shopping options near LensCrafters for fashion and accessories?
Yes, nearby shopping includes Nordstrom The Shops at Mission Viejo, Fabletics, TALBOTS, Everything But Water, and CHANEL Fragrance & Beaute at NORDSTROM.