Planet Fitness

4.2
342 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
158 Ranch Dr, Milpitas, CA
95035, United States

Hours

Reviews

4.2
342 reviews
5 stars
219
4 stars
58
3 stars
19
2 stars
12
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as unprofessional and unresponsive.

Cleanliness

General cleanliness is a concern; while some customers praise the gym's cleanliness, others report dirty bathrooms and equipment.

Equipment Availability

Equipment is generally well-maintained, but there are complaints about the availability of certain machines during peak hours.

Membership Issues

Customers express frustration with the difficulty of canceling memberships and unexpected charges.

Facility Maintenance

Some equipment is reported as broken or in need of repair, and there are calls for better maintenance of the facilities.
  • VC
    Victoria Chauvin
    5 days ago
    1.0
    This gym is not currently open, there’s a lot of construction and not signage on when it will be back open. Please update hours on Google
  • CM
    Christopher Mantilla
    Nov 17, 2025
    5.0
    El de fremont muy bueno con jabon en las duchas
  • VV
    Vinay
    Nov 15, 2025
    5.0
    Rating based on cleanliness, cost and equipment quality.
  • AR
    Amy R
    Oct 24, 2025
    1.0
    I called this location very kindly for more information about how to cancel my membership. As soon as I mentioned how to cancel my membership Cindy pretend she couldn't hear me on the phone and hung up on me. I called again, this time the phone ringing on and on with no one to answer. If you dont know how to do something just say that vs hanging up its really that simple and I'll call another store.
  • RS
    Richard Spain
    Oct 18, 2025
    1.0
    I have no issues with team members taking lunch and nobody being at the front, but a sign that reads “lunch break back in 30 minutes, with a time when they are back would be nice. I have been waiting for 13 minutes and haven’t seen an associate. This is unacceptable customer service, and a waste of a black card membership. I worked out really hard and wanted to do the hydro-bed. Either have a planned lunch or have 2 people on staff 24/7. This is ridiculous and not the first time this has happened. This is the only planet fitness where I cannot find team members for assistance with setting up black card access to tanning and Hydro bed. Unacceptable. Why do I even pay more the $10 a month. I am beyond unhappy. Steer clear of Milpitas planet fitness after midnight. It’s ridiculous.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Milpitas, CA?

Planet Fitness Milpitas is open 24/7 every day, including weekends, with some holiday hour variations.

Where is Planet Fitness located in Milpitas?

Planet Fitness is located at 158 Ranch Dr, Milpitas, CA 95035, USA.