Home care in San Mateo County:
Locally owned and operated, Familiar Surroundings Home Care was built on a philosophy that quality care begins with a trusted relationship between our clients and our company. Providing in-home care for people of all ages and across a variety of settings, including private residences, assisted living communities and long-term nursing facilities, FSHC is here to help clients maintain their independence within the comfort of their familiar surroundings. Our personal attendants are trained in accordance with applicable rules and regulations, subjected to national criminal background checks and have provided satisfactory references prior to employment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.