LensCrafters

4.9
504 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
30080 Haun Rd, Menifee, CA
92584, United States

Hours

Reviews

4.9
504 reviews
5 stars
478
4 stars
10
3 stars
4
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Sam, Jessica, and Dominique for their exceptional service.

Wait Times

Several reviews indicated long wait times for appointments and services, leading to frustration among some customers.

Product Issues

There were complaints regarding issues with orders, such as incorrect lenses and delays in receiving glasses, which caused dissatisfaction for some customers.

Overall Experience

Despite some negative feedback, many customers reported positive experiences overall, highlighting the cleanliness of the store and the professionalism of the staff.
  • DP
    Desiree Pabin
    Jan 5, 2026
    4.0
    Make sure you have lots of time to wait, even with the first appointment of the morning on a Monday. Staff is nice, but goodness the exams take exponentially longer than expected.
  • DD
    Domingo Duran
    Dec 20, 2025
    5.0
    Susie was extremely helpful and quick to do a repair on my glasses. Took only 15 minutes to do. Highly professional and reliable.
  • JN
    Jim Nasium
    Dec 17, 2025
    5.0
    An amazing, courteous, competent group of young people!
  • AA
    Arthur
    Dec 12, 2025
    5.0
    Awesome experience, Suzy was amazing.
  • DH
    Denzel Harrington
    Nov 29, 2025
    1.0
    I am still fuming over this. Went in for an eye exam for my yearly. Didn't get much interaction with the staff except being told what needs to be filled out and where to wait. Get taken in for the exam, come out to pay, am told its nearly $50 over what my insurance copay is. Im informed that the retinal exam is extra. You should be telling people that BEFORE the service is rendered. Ya know, so I have the choice. I appreciate you guys taking that $50 with from me without my consent though. Really professional of you. I was going to stay and get new lenses for my glasses but I walked out. Pretty sure theres another glasses places across the street that is more honest. I wont be coming back to Lenscrafters. I dont do business with thieves.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.