LensCrafters

4.9
501 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
30080 Haun Rd, Menifee, CA
92584, United States

Hours

Reviews

4.9
501 reviews
5 stars
477
4 stars
9
3 stars
4
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Sam, Jessica, and Dominique.

Product Quality

Customers expressed satisfaction with the quality of glasses and lenses, noting good deals and helpful recommendations.

Efficiency

Several reviews highlighted the quick service and efficient processes, with minimal wait times for appointments and product delivery.

Mixed Experiences

While many had positive experiences, some customers reported issues with order accuracy and delays in receiving glasses.

Professionalism

The staff was frequently described as professional and courteous, contributing to a welcoming atmosphere in the store.
  • JB
    Joshua Bland
    Nov 12, 2025
    5.0
    I came into the store and spoke with sevina (I’m not sure if that’s how you spell it ) and Suzy I believe but there two wonderful people took amazing care of me and got my tom ford glasses fixed the nose pad piece broke off they were efficient willing to help and very friendly , once again thank you for everything:) would definitely recommend 10 out of 10 times
  • PD
    Paige Davis
    Nov 10, 2025
    5.0
    Sam is an absolute gem, she was so genuine and answered every question we had.
  • SS
    Stacy Soriano
    Sep 10, 2025
    5.0
    Went in last Tuesday to see if I could get glasses by this week. And by my surprise they were ready yesterday (Tuesday) and so grateful as I really needed new ones by this weekend! **They had a deal on lenses & if you have AAA you get a discount on frames…I spent less then when I’ve used insurance… Great service overall, thank you! 🤓
  • JD
    Josh (USMC DAD)
    Sep 7, 2025
    1.0
    I specifically asked about blue light protection for my glasses that I ordered 3 days ago. I felt so rushed through the process (mind you you’re selling $1200 worth of merchandise. I’ve scoured the receipt only to find that not only is there no blue light protection, but it wasn’t event the lens I thought I was receiving. Completely unacceptable and hopefully my order can be changed and I don’t have to wait even longer. Also it’s not like I tried to cheap out on the glasses and lenses; I literally asked for the more expensive options that I thought was ordered.. So to say the least I am a onetime unhappy customer.
  • AC
    Alicia Carlini
    Sep 4, 2025
    3.0
    Unfortunately I didn't have a good experience here, I picked different frames for short and long distance, they switched the order, so I had to wait another week to pick up my glasses. When I tried the reading glasses, I told them that it was so hard to focus, of course they told me because are new and you have to get use to and I get it. Already passed 6 months and still the same problem, my eyes get super tired, red, headache. I won't go back.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.