Dr. Joel Kaplan

Reviews

• TB

  Tessa Berry

  Jun 25, 2026
  5.0
  If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
• KR

  Kelly-Lynne Reimer

  Jun 25, 2026
  5.0
  Thorough, attentive and cared about my personal needs. Thank you!
• LL

  Liliya

  Jun 19, 2026
  1.0
  I am extremely disappointed with my experience. I paid $130 for an eye exam and was provided with an inaccurate prescription. Despite clearly communicating my needs and concerns, the eye doctor was unwilling to listen and instead insisted on their own assessment. As a direct result, I received glasses that I could not comfortably wear and had to request that the prescription be revised. This led to the inconvenience and expense of reordering my glasses twice. Ultimately, I abandoned the prescription altogether and ordered glasses using a prescription from another doctor. What I found most frustrating was the lack of willingness to consider patient feedback. As the person paying for the exam and the glasses - and the one expected to wear them every day for years - it is reasonable to expect that my concerns would be taken seriously. Instead, I felt dismissed throughout the process. Overall, this was an unnecessarily stressful, time-consuming, and expensive experience. I cannot recommend this clinic based on the quality of care and customer service I received.
• JM

  Joel Mega

  Jun 19, 2026
  5.0
  Dr. Joel Kaplan is very thorough on his assessment, clearly explains the diagnosis in laymans terms, he also gave us alternative eye drops/ointments that have less preservatives and cheaper cost.
• IV

  Ivy Villarino

  Jun 18, 2026
  5.0
  Dr. Joel Kaplan was very kind, professional, and thorough when seeing my son. He took the time to explain everything clearly and made him feel comfortable during the appointment. We appreciated the excellent care and would highly recommend him to other families.

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