Connect Hearing Winnipeg - Waverley

Reviews

• CD

  Cole Dewiele

  Jun 1, 2026
  5.0
  The customer service here was fantastic the testing equipment appeared to be top notch and Bill explained everything clearly.
• JJ

  Jay Johnston

  Mar 13, 2026
  1.0
  Was 6 Minutes late an needing to reschedule, love across the city and couldn't accommodate
• LL

  Lawrence

  Oct 27, 2023
  5.0
  Dr Jason Kemp fitted me with hearing aids on January 10/23, and I have only had 2 minor adjustments. Dr Kemp is very attentive to what is said and responds with thoughtful and professional solutions. The rest of his staff is equally professional and helpful. I recommend Cloud Hearing to anyone who needs advice and assistance with hearing issues.
• TW

  Thomas Wylie

  May 13, 2021
  5.0
  We were recommended by a friend to go to see Jason Kemp regarding our hearing aid requirements as him being an audiologist & wearing hearing aids himself, he would understand what we go through suffering from hearing loss. We cannot thank that person enough for this recommendation. Jason & his staff are awesome. We have never been satisfied with our hearing aid providers up until going to his office. We originally lived in Winnipeg & now reside in Alberta. We travel to Winnipeg on a yearly basis to visit family & on those trips we book an appointment with Cloud Hearing to get our hearing checked, have Bill service our hearing aids & get Jason to adjust them if required. With Covid-19 we weren’t able to go to Winnipeg & had to get our hearing aids serviced in Edmonton. Unfortunately they couldn’t service the hearing aids, even though they are factory representatives of our hearing aids & they didn’t have the right tools to service them & they altered the hearing aids to factory settings from the settings we had them on. Great, now we had no service done to them as well as now they don’t work. Was not happy at all. Did I mention we live in Red Deer. My daughter has a hearing problem and had just moved back to Winnipeg from Alberta. I told her to make sure she booked an appointment with Cloud Hearing as I have nothing but respect for this business. She went for a hearing appointment & mentioned the problems we were having & Jason told her to tell me to contact his office as he could reinstate the proper settings remotely by using the Oticon app RemoteCare over the telephone. Needless to say I phoned them and set up an appointment on the phone. Now that my hearing has been properly restored I am so happy. One more to go. I do not trust anyone to touch my hearing aids from now on except Cloud Hearing. Because of Covid-19 our travel has been suspended & we are very happy that they can still access our hearing aids from a distance. In the event of an emergency for my hearing aids & Cloud Hearing can’t do anything for me being the distance we are from them, I will ask who they recommend in Alberta we should go to for service.
• JG

  Jen G

  Jan 21, 2021
  5.0
  I am profoundly hearing impaired. I am not elderly. In fact it is a disability not simply a 'hearing loss." I also have chronic Tinnitus, again in the top 5% of profound. This has been a 10 year journey for me and yes it has been incredibly difficult. The reason I am sharing this today is I have just come from an appointment with my audiologist and he is a very special human being. I am not a client he is not a dispenser in fact I am treated as a patient which is so comforting. I am not sure where I would be in my journey if he had not come alongside me. His name is Jason Kemp he has begun his own company. His company is CLOUD HEARING and I just spent an hour with this incredible human being. If you are experiencing any auditory concerns please see him first. He will find a path for you. Hugs!