Club Pilates Tuxedo

Reviews

• IP

  Irini Papageorgiou

  Mar 27, 2026
  5.0
  I love Club Pilates! Everyone is so nice!
• CL

  Carla Lala

  Mar 18, 2026
  2.0
  BUYER BEWARE!!! I signed the contract when I did a drop in at the Tuxedo Club Pilates and failed to read the small print. I chose the 4 classes a month for $120+/month and was told that I was locked in for three months, which isn't very reasonable if one decides that it isn't for them, but I was interested in doing classes outside of my home and to meet new people. (*I did enjoy the classes and the instructors were great. 5 🌟 ) but... On the third month, my credit card flagged their automatic withdrawal and I didn't notice that payment didn't go through until I received a fairly nasty email from Pilates that they would take me to collections if the payment wasn't made in a timely manner. I had to contact my credit card to sort out the issue, which occurred for whatever reason, and was charged an extra $25 for the late payment!!! Also, I'm not sure how they get away with this one, since most companies can't take your money without services rendered, but with Pilates, if you don't make it to all 4 classes a month, they literally delete them and don't allow any classes you've missed to be carried forward (that's $30+ lost per class)! I informed them several times that I was working out of Province in October and November (not knowing I'd be away for an extended period of time) and they are refusing to refund me the $242 I'm out of pocket for not being able to use up 8 classes. Even though I paused my payment (for $25+) in December, and they knew of my circumstances. I finally had to send an official email in the beginning of January to stop services with them so I wouldn't lose any more money, which apparently (based on their contract) should be done within 30 days.. & they charged me another month!! I will be contacting the Better Business Bureau about my concerns and issues with their subjective contract to try and get some of my money back. I wish I just took my cash and bought my own pilates machine at this point. I've lost upwards of $500+ with a headache included.
• MF

  Melodie Fillion

  Mar 9, 2026
  5.0
  Always a great class, no matter the instructor.
• HD

  Hope Dancho

  Mar 4, 2025
  5.0
  Love going to club Pilates, specifically Ashley and Kaitlyn’s!!